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  1. #1
    Join Date
    Sep 2003
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    Ohio
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    Default Re: MORE install problems

    Just for giggles and grins ...

    1 recheck database name

    2 recheck username

    3 reset password incase you are confused

    4 edit both files:
    /your_directory/includes/configure.php
    /your_directory/admin/includes/configure.php

    Change path, database, username and password

    5 make sure when you are done uploading the files that you View the files on the server ... do they read what you think you just changed them to?

    NOTE: if set to 444, you need to set to 644 before attempting to overwrite and need to set to 777 for UPGRADE ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  2. #2
    Join Date
    Aug 2006
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    Default Re: MORE install problems

    Ive tried creating different databases and users, ive done the configure.php files over and over again, yep files are being edited on the server and changes are appearing, and ive got 777 set do I need to change to 644?

    cheers

    Aaron

  3. #3
    Join Date
    Aug 2006
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    Default Re: MORE install problems

    I have deleted all the databases and users (exept root) and the new store folder and am going to try again from the start, this will be my 4th time totaly starting again, I do not understand why I am having this trouble.

    I have got in touch with my host and they refered me back here! No help at all there. If anyone can think of ANYTHING that might get me through this it would be greatly appreachated, no matter how stupid or small I NEED ANYTHING!!

    Cheers for your help so far

    aaron

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: MORE install problems

    644 is for after you are done ...

    777 is for when installing or upgrading ...

    Are you able to access the database via your phpMyAdmin?

    Did you add anything like special characters, spaces, hyphens, capital letters, too long of a database name or username or password to your database?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
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    1

    Default Re: MORE install problems

    One thing that might be throwing you off is the way Cpanel sets up db Username & Passwords.

    xxxxxxxx << this is the Username for your Hosting account.

    xxxxxxxx_dbUsername
    xxxxxxxx_dbName

    Example
    If your Hosting account Username is 'mydomain' and you created a db Name of 'zencart', then in your config files you would enter:
    define('DB_DATABASE', 'mydomain_zencart');

    Special note: when creating a Username for your database and the db Name, do not make either one more than 7 characters long.

  6. #6
    Join Date
    Aug 2006
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    Default Re: MORE install problems

    oh rite, yes I am able to access my database through phpMyAdmin and cPanel, my database, username and password are all in lowercase "normal" characters, ive checked for unwanted spaces at the begining and end of all three.

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: MORE install problems

    When in MySQL for cPanel ... look specifically at the database you just made and you should see the full database name and username ...

    Read them both carefully incase something got truncated ...

    And, as pointed out, be sure that you have used the "exact" name that you "see" and not the name you "think" you added as MySQL does "help" you in the naming of the database tables and usernames ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8
    Join Date
    Aug 2006
    Posts
    29
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    Default Re: MORE install problems

    ok cheers for the info I did have a 11 digit password at one stage, im waiting the the fresh store to upload and when it does ill try what you suggested,

    cheers for all your help so far I just hope I get it this time! I take it this is not a common error then?

    Cheers again

    Aaron

  9. #9
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: MORE install problems

    Bet you lose on the 11 digit password ... many servers limit the sizes and I think 11 might be too big ...

    For giggles and grins try 6 ... you can change it later ...

    Does the miracle occure?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  10. #10
    Join Date
    Dec 2006
    Posts
    42
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    Default Re: MORE install problems

    I am totally new here and having my own problems, but I had the same problem as you also. Are you actually typing in "localhost" for your database host? I first tried "localhost" then my domain name, but it finally worked when I entered my actual ip address.

 

 

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