Hi Dr Byte and team,
We recently upgraded to 1.3.8a from 1.3.7. Things are running fine, except we are getting an abnormal amount of customers saying that their credit card is being declined.
I already reupdated the linkpoint files from the build by first uninstalling the module, then reuploading the new 1.3.8a files, and then reinstalling the module. I thought this would fix the problem but it hasn't and people are still complaining.
I went ahead and did a test transaction for a small dollar item and it went through without problems. Likewise, we do see an occassional CC order come through, but we are getting a lot more people saying that it's not.
So do you know of any known issues by any chance? I just went ahead and turned my Linkpoint Debug Mode to "Failure Alert Only" to see what happens, but if you think this should be changed to "Log and Email" for better troubleshooting, let me know.
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