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  1. #21
    Join Date
    Sep 2007
    Posts
    3
    Plugin Contributions
    0

    Default Re: Linkpoint - problem with coupons in v1.3.8

    Has anyone identified the issue?

    Since upgrading, have not been able to process a payment via Linkpoint. However, unlike the other issues listed here, we're not using coupons.

    The message received after attempting to pay for an order is:
    Your card has been declined. Please re-enter your card information, try another card, or contact the store owner for assistance.
    The response code information is as follows [store info is masked]:

    Sending to Gateway:
    result = LIVE
    oid = 40-BveLCK
    ip = 66.93.*.*
    ponumber =
    subtotal = 35
    tax = 0
    shipping = 0
    chargetotal = 45
    cardnumber = ******
    cardexpmonth = 11
    cardexpyear = 08
    cvmindicator = provided
    cvmvalue = ******
    userid = 1
    customerid = 1
    name = R.A. Mills
    company =
    address1 = PO Box 41362
    address2 =
    city = Baltimore
    state = Maryland
    country = US
    phone =
    email = *######################
    addrnum = PO Box 41362
    zip = 21203-6362
    sname =
    saddress1 =
    saddress2 =
    scity =
    sstate =
    szip =
    scountry =
    comments = Website Order
    items = Array
    (
    [0] => Array
    (
    [id] => 11
    [description] => 2008 Lenten Brunch Celebration
    [quantity] => 1
    [price] => 35.00
    )

    )

    ordertype = SALE
    host = secure.linkpt.net
    port = 1129
    keyfile =
    /*/linkpoint_api/STORENO.pem
    configfile = STORENO
    transactionorigin = ECI
    terminaltype = UNSPECIFIED


    Result:
    (
    [r_csp] =>
    [r_time] => Sun Mar 9 14:39:10 2008
    [r_ref] =>
    [r_error] => SGS-002301: Charge total must be the sum of subtotal, tax,
    value added tax, and shipping.
    [r_ordernum] => 40-BveLCK
    [r_message] =>
    [r_code] =>
    [r_tdate] =>
    [r_score] =>
    [r_authresponse] =>
    [r_approved] =>
    [r_avs] =>
    )
    Any ideas as to what may be causing the issue?

  2. #22
    Join Date
    Sep 2007
    Posts
    3
    Plugin Contributions
    0

    Default Re: Linkpoint - problem with coupons in v1.3.8

    Okay, well it appears that whatever the put together by DrByte works for the Linkpoint issue. Once installed, we were able to process an order.

    THANKS!!!

  3. #23
    Join Date
    May 2008
    Posts
    442
    Plugin Contributions
    1

    Default Re: Linkpoint - problem with coupons in v1.3.8

    There is still an issue with this fix, just received error SGS-002301: Invalid subtotal

    I did a little testing to replicate the error and found the following:
    It works one way and gets this error another, I will explain.

    This is using a gift certificate:

    Example order:
    Item 1: $7.00
    Item 2: $8.00
    Subtotal: $15.00
    Shipping UPS: $6.50
    Total: $21.50

    ** Now if you apply a gift certificate lets say 20.00 to this order, then linkpoint will decline it and give you the above error message.

    I do get it to work this way:

    If I do this same order and use "pick up" for shipping ($0.00) it goes through with no issues.

    I'm using the built in UPS and USPS modules both get declined using a gift certificate. (Coupons work however this issue is for Gift Certificates only)


    My server info:
    Zen Cart 1.3.8a
    Server OS: FreeBSD 6.2-RELEASE
    PHP Version: 5.2.5 (Zend: 2.2.0)
    Database: MySQL 5.0.51a
    HTTP Server: Apache/2.2.8 (Unix) PHP/5.2.5 with Suhosin-Patch mod_ssl/2.2.8 OpenSSL/0.9.7m mod_apreq2-20051231/2.6.0 mod_perl/2.0.3 Perl/v5.8.7

  4. #24
    Join Date
    Jan 2004
    Posts
    66,380
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Linkpoint - problem with coupons in v1.3.8

    1. Are you referring to the file posted above, or the one that was updated since it was posted (ie: refer to the notice in large bold red letters)?

    2. If you apply this GV fix, do the symptoms change? --> http://www.zen-cart.com/forum/showpo...92&postcount=5
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #25
    Join Date
    May 2008
    Posts
    442
    Plugin Contributions
    1

    Default Re: Linkpoint - problem with coupons in v1.3.8

    I have the lastest updated Linkpoint file, I did not have the GV fix however I did that and re-tested still did not work same error.

    Now I have a question should I leave that GV fix commented out or put it back to the original?

  6. #26
    Join Date
    Jan 2004
    Posts
    66,380
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Linkpoint - problem with coupons in v1.3.8

    Keep the GV fix.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #27
    Join Date
    May 2008
    Posts
    442
    Plugin Contributions
    1

    Default Re: Linkpoint - problem with coupons in v1.3.8

    Any more ideas to resolve this issue?

 

 
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