Did you try contacting them just to be 100% sure they're not blocking it? Reason I'm asking is because A2 doesn't allow external SMTP servers with their shared hosting accounts... VPS sure, but shared nope.
Thread: Email deliverability
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28 Feb 2025, 10:30 PM #11
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Re: Email deliverability
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28 Feb 2025, 10:35 PM #12
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Re: Email deliverability
Yes as I posted already the results from tech support and I have dedicated servers not shared hosting so that doesn't appear to be the issue
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1 Mar 2025, 09:24 PM #13
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Re: Email deliverability
self managed dedicated? whm/cpanel? Security Center / SMTP Restrictions
This feature prevents users from bypassing the mail server to send mail, a common practice used by spammers.
It will allow only the MTA, mailman, and root to connect to remote SMTP servers.Mike
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2 Mar 2025, 08:28 AM #14
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Re: Email deliverability
Managed
Originally Posted by barco57
yes Originally Posted by barco57
The SMTP restriction is disabled. Originally Posted by barco57
Originally Posted by barco57
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4 Mar 2025, 11:49 AM #15
Totally Zenned
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Re: Email deliverability
I am able to send mail from the account using PHPMailer, just not Zen Cart.
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4 Mar 2025, 12:39 PM #16
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Re: Email deliverability
When you say "Using PHPMailer" do you mean "using PHPMailer using SMTPAuth with SMTPGo as the specified Host?"
Because that's what Zen Cart is doing.That Software Guy. My Store: Zen Cart Support
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4 Mar 2025, 12:52 PM #17
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Re: Email deliverability
Yes sir
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4 Mar 2025, 12:55 PM #18
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Re: Email deliverability
Have you tried this trick? Sometimes this reveals the issue:
https://docs.zen-cart.com/user/email...hake-debuggingThat Software Guy. My Store: Zen Cart Support
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4 Mar 2025, 06:14 PM #19
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Re: Email deliverability
Finally, I figured it out. The username is NOT the email address @ domain, it's JUST the domain.com Originally Posted by swguy
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7 Mar 2025, 11:56 AM #20
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Re: Email deliverability
Are you sure it's the domain? Originally Posted by mprough
Or just the username?My business is GDPR compliant Webhosting and other Web Services.
Beside that I still have a Zen Cart Shop running for Classic Vespa Spare Parts
Locations in Germany, Spain and Finland. Other worldwide locations on demand
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