Zen Lightbox addon [Support Thread]

[marcelo63]

Can you give us your php and mysql versions and other pertinent server data. Haven't had any success getting both to run on our servers with 1.3.8.

Typical goddady configuration
HTTP Server: Apache
PHP Version: 5.1.4 (Zend: 2.1.0)
Server OS: Linux 2.4.21-47.ELsmp
Database: MySQL 5.0.45

and what's your issue?

[mohinder]

I'm having trouble with the lightbox. As is the case with many other users, it's caused my additional views. My additional views were working fine, but now they're starting to load REALLY slow when I try to access the next image. Often times, it'd just freeze.

I'm not sure why..

here's a link for reference:

http://wishgiving.com/shop/index.php...roducts_id=746

[penielenterprises]

Hey folks,

I am having a problem with the overlay not covering the entire page. It seems to be short on the right side and the bottom side by about 20%. The page looks fine with Firefox but not with IE 7.0. Anyone have any suggestions?

You can check it out at www.penielproducts.com.

PS - The intent of the "Close On Overlay Click" button is to close the picture when the Overlay (darkened, faded background) is clicked on, not the picture itself. The two methods of closing the lightbox are with the "Close" button & the overlay. I don't know of a way to close it using the pic (like the standard popup method).

Thanks for future help!

[banswidthjunkie]

here's a link for reference:

http://wishgiving.com/shop/index.php...roducts_id=746

I think that you have three problems

1) not all of your images are named properly (http://wishgiving.com/shop/images/bq028_01.jpg doesn't seem to exist) so they don't appear.

2) your server is very slow; it took about a minute to load this http://wishgiving.com/shop/images/rci001.jpg. (Godaddy by any chance?)

3) your images need to be optimised. That gold ring in the picture above is 200kb, it would look virtually the same if it was properly encoded at 50Kb

[dbltoe]

Typical goddady configuration
HTTP Server: Apache
PHP Version: 5.1.4 (Zend: 2.1.0)
Server OS: Linux 2.4.21-47.ELsmp
Database: MySQL 5.0.45

and what's your issue?

Have not been able to get a single site working with both IH2 and lightbox when running 1.3.8 or 1.3.8a

php 5.2.2
apache 1.3.37
mysql 4.1.21

[Jimmy Z]

Right, it's not working correctly. Signs and Symptoms.

IH2 is installed and appears to be working fine (it's thumbnailing images OK).

The medium image is loading correctly on the product page.

The Lightbox is loading fine EXCEPT it is NOT loading image_LGE it is loading the original image.

I have the Additional Image attribute set to true, except the additional images don't load either on the page itself OR on the Lightbox overlay (no next / prev buttons appear)

I've tried looking through to find the answer, but honestly, I'm not sure what I'm looking for and there is a LOT in here

Help

[marcelo63]

Right, it's not working correctly. Signs and Symptoms.

IH2 is installed and appears to be working fine (it's thumbnailing images OK).

The medium image is loading correctly on the product page.

The Lightbox is loading fine EXCEPT it is NOT loading image_LGE it is loading the original image.

I have the Additional Image attribute set to true, except the additional images don't load either on the page itself OR on the Lightbox overlay (no next / prev buttons appear)

I've tried looking through to find the answer, but honestly, I'm not sure what I'm looking for and there is a LOT in here

Help

Yes I had this issue too

Try the following
In this thread
Page 74 Post 737
I downloaded zip file additional_images.zip that contains the PHP and uploaded (overwrite) into both the custom template and original zen cart template , it worked for me.

[marcelo63]

Have not been able to get a single site working with both IH2 and lightbox when running 1.3.8 or 1.3.8a

php 5.2.2
apache 1.3.37
mysql 4.1.21

Any site to take a look?

[dbltoe]

Just test boxes that I'd rather not let the IP out. Unfortunately all the others have either Lightbox or IH2 turned off depending on what the customer preferred.

[Jimmy Z]

Yes I had this issue too

Try the following
In this thread
Page 74 Post 737
I downloaded zip file additional_images.zip that contains the PHP and uploaded (overwrite) into both the custom template and original zen cart template , it worked for me.

Sweet, thankyou. I'll give this a bash tomorrow. It's daft a.m. here right now