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How customers recieve confirmation after placed order

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13 Oct 2015, 20:17
#1
apelsin avatar

apelsin

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How customers recieve confirmation after placed order

Hello!

Where I can set up for the customers recieve their order confirmation? Before it can, after the language files code been modified, many settings back to the original state. So now customers don't get the email after ordering. They often send email ask me, because they don't know if the order placed or not.

My version is 1.3.8a

Thank you!

13 Oct 2015, 21:29
#2
kobra avatar

kobra

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Re: How customers recieve confirmation after placed order

My version is 1.3.8a
That code is 8 years old and no longer supported
You also have not provided the information listed in posting tips at the top when replying

14 Oct 2015, 00:40
#3
mc12345678 avatar

mc12345678

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Re: How customers recieve confirmation after placed order

Suggestion basically is to upgrade then deal with any new issues that arise. Afterall, if there have been no modifications to the code, then more than likely php version has been changed. Suggested method (if doing on ones own is: http://www.zen-cart.com/entry.php?3-How-do-I-rebuild-my-site-on-the-new-version-instead-of-upgrading

15 Oct 2015, 07:58
#4
apelsin avatar

apelsin

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Re: How customers recieve confirmation after placed order

Thank you! Right now I don't want upgrade it, seems defficult for me and I will looking for some one do it. But before it fix I wondering if can set up for the cusotmers can recieve confirmation for their orders?

15 Oct 2015, 11:27
#5
apelsin avatar

apelsin

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Re: How customers recieve confirmation after placed order

mc12345678:

Suggestion basically is to upgrade then deal with any new issues that arise. Afterall, if there have been no modifications to the code, then more than likely php version has been changed. Suggested method (if doing on ones own is: http://www.zen-cart.com/entry.php?3-How-do-I-rebuild-my-site-on-the-new-version-instead-of-upgrading

Thank you! Right now I feel upgrade is defficult for me, I'll looking for some one do it. But before that is done, is there any posibility can set up for customers can recieve the confirmation?

15 Oct 2015, 21:23
#6
kobra avatar

kobra

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Re: How customers recieve confirmation after placed order

You still have not provided the information listed in posting tips at the top when replying