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Where's the $$ ??

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23 Mar 2008, 02:31
#1
lbh avatar

lbh

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Where's the $$ ??

Hi folks, please bear with me, I'm new to all this stuff.

I got past my last error with some great help from Haredo and although the checkout now goes all the way through, no errors, but the money is never transacted. I had my friend in Tx test it (I'm in RI) and everything went through, he got the email confirmation and everything but no money ever gets moved. My account is still at zero and no money was withdrawn from his.

Am I missing something here? (well, obviously I am,lol) But what?

Thanks in advance

23 Mar 2008, 02:47
#2
merlinpa1969 avatar

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Re: Where's the $$ ??

what payment module are you using?

23 Mar 2008, 11:51
#3
lbh avatar

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Re: Where's the $$ ??

paypal express

24 Mar 2008, 13:21
#4
lbh avatar

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Re: Where's the $$ ??

Anyone?

24 Mar 2008, 15:39
#5
kim avatar

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Re: Where's the $$ ??

Moderator's note - Please don't bump your posts - especially after only a couple of hours - we are all volunteers and sometimes no one is available to give the right answer.

To start with - Go back through all of the installation instructions for PayPal - and make sure you have the setting you need in your PayPal account - i.e. the return URL etc.

Additional details such as your Zen Cart version, list of addons installed, your URL, etc, might be helpful for troubleshooting.

24 Mar 2008, 18:45
#6
lbh avatar

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Re: Where's the $$ ??

The post before was from yesterday ;) But regardless, I'm a mod on a very large fishing forum and bumping annoys me too, but I'm kind of lost and my reply was hanging.

I'm using v1.3.7/v1.3.7

The URL is LowBudgetHookers.com

As for add ons, I believe the paypal express is the only odd on.

My friend set up the store for the most part, she's the one with the head for this stuff but her job has her back overseas for 2 months and I'm inches from opening.

When we installed Paypal express, I was getting an error code that read:

Warning: reset(): Passed variable is not an array or object in /home/content/f/i/s/myloginname/html/includes/modules/order_total/ot_tax.php on line 38

Warning: Variable passed to each() is not an array or object in /home/content/f/i/s/myloginname/html/includes/modules/order_total/ot_tax.php on line 39

Warning: Cannot modify header information - headers already sent by (output started at /home/content/f/i/s/myloginname/html/includes/modules/order_total/ot_tax.php:38) in /home/content/f/i/s/myloginname/html/includes/functions/functions_general.php on line 44

But Haredo set me up with this patch that fixed it (and I learned how to install a patch ). The whole thread on that is HERE

Now, Like I said, everything goes through but no money shows up or gets deducted from customer. Customer gets email, etc, but no transaction of funds.

Being such a newb at this admin stuff, I was wondering if there are some basics I could check to see they are enabled, filled in, etc. The return URL is good, we went through that already.

03 Apr 2008, 03:01
#7
empower avatar

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Re: Where's the $$ ??

I am experiencing a similar problem. Let me know if you found a solution.

06 Apr 2008, 02:16
#9
tj1 avatar

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Re: Where's the $$ ??

Maybe you have it set up to authorization only, in which case the funds will not be transferred. You have to capture the funds first.

06 Apr 2008, 03:05
#10
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Re: Where's the $$ ??

I will check that out - Thanks

16 May 2008, 02:03
#11
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Re: Where's the $$ ??

tj1:

Maybe you have it set up to authorization only, in which case the funds will not be transferred. You have to capture the funds first.

That did the trick for me. Thanks.