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  1. #1
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    Default WPPro & Zen Cart v1.3.8 Intergration Problem

    Good Morning Folks

    I have migrated the cart across from OSC to Zen overnight. Everything works fine except for the pesky payment system

    I have read threads, logged test purchases but NADA!

    I would be very very grateful for any advice or guidance

    The OSC system worked fine and used the certificate method of talking to the UK version of Payments Pro

    The Zen cart requires an API signature which I have got from PayPal

    On a series of live test transactions of £0.01 I repeatedly get the curl log saying

    Response:
    Array
    (
    [RESULT] => 1
    [RESPMSG] => User authentication failed
    [REQUEST_ID] => 1218523534
    [CURL_ERRORS] =>
    )
    PayPal say their end shows no problems

    I am running out of ideas as to what to look for

    As I cant do business without it I would be grateful for any help

    Thank you Centec2b

  2. #2
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    Default Re: WPPro & Zen Cart v1.3.8 Intergration Problem

    "User authentication failed" suggests that you've not supplied the USER/VENDOR/PARTNER/PASSWORD details in addition to the API key/sig/pwd details.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: WPPro & Zen Cart v1.3.8 Intergration Problem

    Quote Originally Posted by DrByte View Post
    "User authentication failed" suggests that you've not supplied the USER/VENDOR/PARTNER/PASSWORD details in addition to the API key/sig/pwd details.
    Hi DrByte

    Thank you for the advice, having spent the day, poring over the log files (thank you for writing those utilities)I think you must be right. There is communication, but PayPal has some sort of issue and I am not sure what - when the knowledge runs out, you end up chasing shadows. Also the old OSC site contribution used a cert, whereas here you use a "signature" to drive the Zen contribution. So it may well be I am using the right words in the wrong places; but experimenting hasnt shown a way - yet

    I enjoyed OSC and there are some really great people there, but for me Zen is the future. Respect and thanks to the team and the community for making it happen.

    Cheers

    Centec2b

  4. #4
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    Default Re: WPPro & Zen Cart v1.3.8 Intergration Problem

    When you have your Express Checkout and Website Payments Pro modules set to Payflow-UK, you'll be able to enter your User/Vendor/Partner/Password information in the config area of your Express Checkout module.

    Also, Zen Cart doesn't use the PayPal "certificate" authentication. It may be necessary to remove the Certificate option in your PayPal profile, and instead enable API permissions instead.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: WPPro & Zen Cart v1.3.8 Intergration Problem

    Quote Originally Posted by DrByte View Post
    When you have your Express Checkout and Website Payments Pro modules set to Payflow-UK, you'll be able to enter your User/Vendor/Partner/Password information in the config area of your Express Checkout module.
    Yes that caught me unawares first time round, but I am certain the information they contain is correct - it gets me into PayPal


    Quote Originally Posted by DrByte View Post
    Also, Zen Cart doesn't use the PayPal "certificate" authentication. It may be necessary to remove the Certificate option in your PayPal profile, and instead enable API permissions instead.
    It is not apparent when you look at the API area of PayPal, that if you already have a cert, you have to dump that and then go through the process again to have a choice of certificate or signature. Could do with a "sign". It didnt say so but I hope the process of dumping terminates the validity of the old item

    Thank you

    Centec2b

  6. #6
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    Default Re: WPPro & Zen Cart v1.3.8 Intergration Problem

    Sometimes PayPal's UIs leave a bit to be desired.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: WPPro & Zen Cart v1.3.8 Intergration Problem

    SORTED - HALLELUJAH!!!

    For those that might have a similar problem and are looking for a solution.

    The problem was in the IP addresses

    PayPal Manager allows you to restrict the IP addresses that it will accept instructions from. I had restricted the IP addresses within PayPal manager and it wasnt until we were kicking stones that we realised even though I had deleted all at my end there was still one "in the system" at PayPals end. The system was looking at this one and rejecting requests from the legit addresses.

    When this was cleared out everything worked like a charm

    Hey ho....

 

 

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