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WARNING: An Error occurred, please refresh the page and try again

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09 Apr 2012, 17:31
#1
ccn1 avatar

ccn1

Zen Follower

Join Date:
Sep 2004
Location:
London. UK.
Posts:
152
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WARNING: An Error occurred, please refresh the page and try again

Hi There,

The system allows me to create a coupon but if I try to send/email a coupon or Mail a Gift Certificate I get the following error;

"WARNING: An Error occurred, please refresh the page and try again."

Seems like when it tries to access the customer database it errors.

I imported the customer table and orders into the new database. All seems to be fine elsewhere but just the Certificates and Coupons ?

Any help would be great, thanks

Info Below:

PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 500M PHP Safe Mode: On
PHP File Uploads: On Max Size: 64M POST Max Size: 128M
Database Data Size: 11,533 kB Database Index Size: 4,568 kB

Zen Cart 1.5.0
Database Patch Level: 1.5.0
v1.5.0 [2012-03-31 10:55:23] (Fresh Installation)
v1.5.0 [2012-03-31 10:55:23] (Fresh Installation)

Cheers
Chris

09 Apr 2012, 17:48
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
177

Re: WARNING: An Error occurred, please refresh the page and try again

ccn1:

I imported the customer table and orders into the new database. All seems to be fine elsewhere but just the Certificates and Coupons ?
Um, that kind of import is a BAD IDEA. Customer data is contained in SEVERAL tables, not just the one named "customers". And order data is contained in SEVERAL tables, not just the one named "orders".

Your error message is specifically caused by a database error that's occurring, probably because of damaged data.

Searching for your error message in the FAQs section brings up this article: https://www.zen-cart.com/tutorials/index.php?article=412