Totally Zenned
- Join Date:
- Apr 2013
- Location:
- eglisau switzerland
- Posts:
- 568
- Plugin Contributions:
- 0
Paypal says it got a blank address; worked OK for last year.
Hi,
I have been using V1.5.1 with Paypal express for about one year and it worked OK.
In the last 4 days I have had three new customers who registered and put products in their shopping cart but did not complete their purchases.
I used the "recover cart sales" add on to email them but got no reply.
I decided to check the checkout process with my test log on in the German version of my site. When I clicked on the Paypal Express button I got a warning that the address field I sent Paypal was empty. I tried again with the same result.
The message is from Zencart "MODULES_PAYMENT_PAYPALWPP_TEXT_BLANK_ADDRESS"
in the German version - /home/httpd/vhosts/simmar.ch/httpdocs/catalog/includes/languages/german/modules/payment/paypalwpp.php
I went to my profile in Zen Cart and checked my address details were OK, they are - then I went back to the checkout and it worked OK.
Then I signed on with a different test log on and the checkout process worked fine.
I checked my log file and there are no logs for these three customer dates or for my test today..
Now I am trying to figure out if it was just a one-off thing or do I have a problem.
I checked the "blank address" posts here but nothing seemed similar.
Anybody please help or suggest next steps`
Many thanks