Zen Lightbox addon [Support Thread]

finlander:

balticcreations,

Did you rename the three directories that need to be renamed? Renaming them to the name of your own custom template name? If you use a foreign language (other than English) then that one directory needs to be BOTH created/put in the directory tree of your foreign language and also renamed.

Did you open any of the files from the install package and resave them with a text editor? If so, which text editor did you use to resave them?

Did you receive ANY type of message when you ran the sql command (to insert the lightbox menu in admin)? Did you receive a 'success' message that sql statements were processed?

Yes did all of the changing of names then zipped the folder back up and uploaded it to my server. Extracted the files, ran the sql comments instead of downloading it but didn't edit anything. I did have a bunch of long notes on the sql page but it said 4 statements were successfully added. So not sure if the error was in there?

balticccreations:

Yes did all of the changing of names then zipped the folder back up and uploaded it to my server. Extracted the files, ran the sql comments instead of downloading it but didn't edit anything. I did have a bunch of long notes on the sql page but it said 4 statements were successfully added. So not sure if the error was in there?

Glad they got it fixed!
What other add-ons do you have installed?
I'm curious about that install procedure you used. To me that sounds like it could have replaced your includes folder with the one in ZLB1.6 instead of merging it like a good ftp program would.
if that was the case it for sure would have fried your site.

can you give any more info on how that works?

daniel

if the 4 statements were processed then that should not be the problem, but you said you made the renames and then zipped the files back up and uploaded to your server? And then unzipped? At first blush, that I think is source of the crash. Rezipping and then FTPing the rezip and then unzip to populate the directory trees with the files is not a good idea. The files should be uploaded in native form after you have completed any work locally that needs to be done, such as the renaming of the directories. I'm not saying your method doesn't work, I'm just saying it looks like an invitation for problems .. just my two cents.

good point, daniel!

the unzip may have populated the includes directory from scratch, i.e., not merging of existing directories/files with the directories and files being unzipped.

finlander:

if the 4 statements were processed then that should not be the problem, but you said you made the renames and then zipped the files back up and uploaded to your server? And then unzipped? At first blush, that I think is source of the crash. Rezipping and then FTPing the rezip and then unzip to populate the directory trees with the files is not a good idea. The files should be uploaded in native form after you have completed any work locally that needs to be done, such as the renaming of the directories. I'm not saying your method doesn't work, I'm just saying it looks like an invitation for problems .. just my two cents.

I think you are right. any other modules I have tried to do that with had problems too. So I manually added them. I think I'd need to do the same thing with this one. Learned my lesson on that one!

niestudio:

Glad they got it fixed!
What other add-ons do you have installed?
I'm curious about that install procedure you used. To me that sounds like it could have replaced your includes folder with the one in ZLB1.6 instead of merging it like a good ftp program would.
if that was the case it for sure would have fried your site.

can you give any more info on how that works?

daniel

It probably did, I have optional shipping insurance (that one took a while had to manually add each file), stock by attributes, layaway (a pointless mod) and I think that's it.... my reasoning for even trying to add this mod is my background picture shows in all my pop out boxes. thats really driving me nuts lol

balticccreations:

I think you are right. any other modules I have tried to do that with had problems too. So I manually added them. I think I'd need to do the same thing with this one. Learned my lesson on that one!

Lesson learned for sure :)

1. invest in a good FTP program they are really your friend with stuff like this.
   even uploading these add-ons manually would be time consuming and possibly problematic.

a good ftp program( I like Transmit $34 for the mac) (maybe a pc user can point you to one if you need that) will have a Merge feature where it will analyze the folders that you are uploading and load the new files INTO the includes folder rather than overwriting the entire includes folder rendering your site useless.

2. always backup (and label them) before making these mods. It only takes about 1 minute to make a good backup with cpanel!

daniel

FTP program FileZilla for windows has always worked perfectly for me .. and it's free.

finlander:

FTP program FileZilla for windows has always worked perfectly for me .. and it's free.

free is always good!
I guess thats why we're all here at Zen Cart :)

g'nite

niestudio:

Lesson learned for sure :)

1. invest in a good FTP program they are really your friend with stuff like this.
   even uploading these add-ons manually would be time consuming and possibly problematic.

a good ftp program( I like Transmit $34 for the mac) (maybe a pc user can point you to one if you need that) will have a Merge feature where it will analyze the folders that you are uploading and load the new files INTO the includes folder rather than overwriting the entire includes folder rendering your site useless.

2. always backup (and label them) before making these mods. It only takes about 1 minute to make a good backup with cpanel!

daniel

Oh I back up before I do any changes but even my backups were going crazy. I have filezilla not sure why it didn't work right. But thinking I need to invest in a better program

baltic,

for future reference, it probably isn't that filezilla isn't working right .. it's unzipping the package on your remote server that was the problem .. that likely created a new includes directory with only the lightbox files in it.

As daniel mentioned, that would fry a site. Just unzip locally, as you have done, and then FTP the unzipped files and directories all at once to your server. In filezilla, local directories on the left pane and remote directories on the right, and of course make sure you are in the same root in each pane when you do it, and then bingo, all goes well.

finlander:

baltic,

for future reference, it probably isn't that filezilla isn't working right .. it's unzipping the package on your remote server that was the problem .. that likely created a new includes directory with only the lightbox files in it.

As daniel mentioned, that would fry a site. Just unzip locally, as you have done, and then FTP the unzipped files and directories all at once to your server. In filezilla, local directories on the left pane and remote directories on the right, and of course make sure you are in the same root in each pane when you do it, and then bingo, all goes well.

ah good to know! I got the zip back up from one of the read me's so figured I was supposed to do it on all of the downloads. from now on I'll do it that way then maybe I won't have this problem. I'm sure I jumbled it all up!

Thanks for the help!

Hi Daniel,

Although, the "hover navigation images" option sounds great, I still have the same problem with the images appearing at all. This is a compatibility issue and only occurs with Chrome. The navigation buttons show in all other major browsers. Please check again with the newest Chrome browser and see if you get the same reaction.

If you choose a model from the featured section at the bottom of the home page, there should be an additional image tab with those products. I can see the link appear at the bottom of the page when I hover in the correct area, but I get no image.

Sorry for the delay in getting back with you, I was looking for a PM and didn't check main forum until now (my bad).

Thanks!

JerMe1:

Hi Daniel,

Although, the "hover navigation images" option sounds great, I still have the same problem with the images appearing at all. This is a compatibility issue and only occurs with Chrome. The navigation buttons show in all other major browsers. Please check again with the newest Chrome browser and see if you get the same reaction.

If you choose a model from the featured section at the bottom of the home page, there should be an additional image tab with those products. I can see the link appear at the bottom of the page when I hover in the correct area, but I get no image.

Sorry for the delay in getting back with you, I was looking for a PM and didn't check main forum until now (my bad).

Thanks!

You do mean the store in your signature...right?

I went there and both my mac with older Firefox and the pc with lates browsers I get the lightbox to work...

do you have more than one image for your products? IF so then where are they located---same folder as the main one

are they named right, with the nameofimage_01.jpg (or the extension of the main one), nameofimage_02.jpg

does the extension for them match the main image .jpg for main should have additional ones .jpg also or they will not show up at all

no spaces in name or special characters either

also if there are no additional images and just the main one then the prev/next buttons are not going to show--or shouldn't anyway

JerMe1:

Hi Daniel,

Although, the "hover navigation images" option sounds great, I still have the same problem with the images appearing at all. This is a compatibility issue and only occurs with Chrome. The navigation buttons show in all other major browsers. Please check again with the newest Chrome browser and see if you get the same reaction.

If you choose a model from the featured section at the bottom of the home page, there should be an additional image tab with those products. I can see the link appear at the bottom of the page when I hover in the correct area, but I get no image.

Sorry for the delay in getting back with you, I was looking for a PM and didn't check main forum until now (my bad).

Thanks!

Hi Jeremy,
Looking at the source for your site all I see that would be causing this behavior is the admin parameter "Include Main Image in Gallery". Can you double check that this is set to true?

your first image looks like this:
"images/products/tes7133.jpg" rel="lightbox"

and the additional image looks like this:
"images/products/tes7133_01.jpg" rel="lightbox-g"

the important part is the rel="lightbox"

when the "include main image in gallery" mode is enabled
the first image should have re="lightbox-g" in the code.

therefore linking all of the images together

daniel

DarkAngel:

You do mean the store in your signature...right?

I went there and both my mac with older Firefox and the pc with lates browsers I get the lightbox to work...

do you have more than one image for your products? IF so then where are they located---same folder as the main one

are they named right, with the nameofimage_01.jpg (or the extension of the main one), nameofimage_02.jpg

does the extension for them match the main image .jpg for main should have additional ones .jpg also or they will not show up at all

no spaces in name or special characters either

also if there are no additional images and just the main one then the prev/next buttons are not going to show--or shouldn't anyway
First to answer your questions: Yes, the store in the signature is the issue. Yes, I have more than one image for some of my products (example: any plane model in the featured section at the bottom of the home page) and they are located and labeled.

Everything worked with Zen Lightbox 1.5 until Chrome's most recent upgrade. Now, I have installed Zen Lightbox 1.6.1. Everything works perfectly in all the browsers except Chrome. The only issue is in the instances of additional images. When I hover over corners of the ligthbox image, the navigational images (prev,next and close buttons) do not appear.

Thanks for your help!

I'm having an awful time trying to install zen lightbox 1.6.1 on Zen Cart version 1.3.8a.

I keep receiving the following error message:

1146 Table 'campbena_zen.configuration_group' doesn't exist
in:
[SELECT @cgi := configuration_group_id FROM configuration_group WHERE configuration_group_title = 'Zen Lightbox';]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

I know this table exists. Is this issue due to the fact that the MySQL library version 4.1.22 differs from the MySQL server version 5.0.90??:cry:

problem solved! I finally found all the bits of advice re. adding prefixes and installing via myphpadmin.
:clap:

Hi All, I have a beta of 1.6.2 ready.
PM me if you want to try it out and let me know if you find any issues.
Daniel

Few quick questions...

I currently run lightbox on my sites (DriftBuildstore.com) and was wondering what are the benefits of upgrading to the most recent version and also how difficult is it to upgrade?