Thanks very much for this mod. It really suits our company. But there is one problem we have had with the system regarding the following:
"Please Note: The CVV code and middle digits of the credit/debit card number are sent in an e-mail to the store owner. This means that the full details don't need to be stored on the server and is by far the most secure way to collect Card Details for manual/offline processing. The rest of the details can be accessed at all times through the "Orders" section of the Admin."
As everyone here is aware I am sure, email is not 100% reliable. For some reason, we had an occurance last week, where the extra card details and CVV number for 3 consecutive orders within a few hours did not come through. This meant of course that there is no way of processing the orders.
Over a week later they have still not come through, so we have had to phone the customers and ask for the extra details over the phone. As I'm sure everyone will understand, the customers were not very happy to do this.
The problem with these certain emails was probably a fault of our service provider, but this is certainly a weakness in this otherwise excellent Mod.
I tried thinking of ways around this. I tried to add a 2nd email address to the credit card payment module (stockroom>modules>payments>credit card) so that the extra details are sent to 2 cards, and whilst it would allow me to add a second address, it then failed to send an email to either address when I placed an order. I tried this with spaces, with a comma, colon and with a semi colon between the email addresses, but each alternative failed to work.
Therefore if one of these emails with extra card details do not turn up, is there anything we can do? Is there a way of ensuring that these details are sent to 2 email addresses, or has anyone gor a better idea?
