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Google Checkout module for ZC 1.3.x (beta)

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6 Jun 2007, 11:46 PM
#1661
canton avatar

canton

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Google Checkout module for ZC 1.3.x (beta)

Woodymon:

Thanks for the report.
Read below?
-Woody

Sorry, you're faster than me :) It took a while for me to post the new problem. It's there now, thanks for your help!

7 Jun 2007, 12:45 AM
#1662
woodymon avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

canton:

My zen cart's native checkout has no trouble doing international USPS shipping (two methods: Express Mail International & First-Class Mail International)

If I try to use GC to ship to any address outside of USA, GC "does not ship to this address" -

I have the may 14 USPS update installed.

I've tried using the shippings methods generator to insert new arrays into my googlecheckout.php -- but no joy. It broke everything Except shipping to New Mexico (my taxable state.)

You can see my installed methods t[/url]

  1. Observing your ship gen is available to the general public indicates you have not secured your googlecheckout directory.

  2. With that said strip down the two arrays and disable ALL other shipping modules including free shipping (as I've suggested to tj1 and others above) and test each shipping option by itself one at a time. And for testing disable tax zones. And then add back various tax and ship zone combinations and ship option and method combinations Then report back your observations.

Others are reporting similar USPS shipping issues and I have just again informed Ropu of the ongoing USPS "international" issues. Hope to hear back tomorrow. But at the same time we merchants need to provide him with as much info as possible to investigate. So please report back.

Woody

7 Jun 2007, 3:23 AM
#1663
tj1 avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

Woodymon:

As previously requested it is best to post the COMPLETE code for the two arrays.

And as suggested previously, for "testing" please UNINSTALL the 'Free Shipping' shipping mod, then try USPS with GC (ensuring mentions of Free SHipping is removed from the two arrays).

Then also test the following two set-ups (also without Free Shipping installed):

'international_types' =>
array(
'First-Class Mail Int' => 'First-Class Mail International',
),

> AND
> ```php
'international_types' => 
                                      array( 
                                         'Express Mail Int' => 'Express Mail International (EMS)', 
                                       ),

Let us know how the results of the testing for the above THREE configurations.

The more info we can provide Ropu the better.

Woody

Woody, I have uninstalled the 'freeoptions' module and left only the USPS and still only get priority international as the only choice. Also, I don't think this makes any difference, but please note that I was using the 'freeoptions' module and not the 'freeshipper' which I think you were referencing and many people report problems with that.

Anyway, I also tried using the two set-ups you mentioned, but by doing that I got the 'Company Sandbox does not ship to this address'. I can't figure out why only priority international works.

Here are the two complete I have arrays:

'usps' => array(
                                    'domestic_types' =>
                                      array(
                                          'Express' => 'Express Mail',
                                          'First Class' => 'First-Class Mail',
                                          'Priority' => 'Priority Mail',
                                          'Parcel' => 'Parcel Post',
                                           ),

                                    'international_types' =>
                                      array(
                                          'Express Mail Int' => 'Express Mail International (EMS)',
                                          'Priority Mail International' => 'Priority Mail International',
                                          'First-Class Mail Int' => 'First-Class Mail International',
                                           ),
                                        ),
'freeoptions' => array(
                                    'domestic_types' =>
                                      array(
                                          'freeoptions' => 'Free Options'
                                           ),

                                    'international_types' =>
                                      array(
                                          'freeoptions' => 'Free Options intl'
                                           ),
                                        ),

Please let me know if you have any other suggestions.

7 Jun 2007, 4:53 AM
#1664
ericny avatar

ericny

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Re: Google Checkout module for ZC 1.3.x (beta)

I just installed Google Checkout 1.3.2.

It works as far as accepting credit card, charging it and updating Google Checkout accounts for both customer and store owner.

However I have the following issues with it:

  1. Customer's name, address etc. information has not been saved in Zen Cart
  2. Order information has not been saved in Zen Cart customer's account nor in store owner's order history.
  3. Customer has to enter billing and shipping address twice, once in Zen Cart and then in Google checkout. I would prefer that customer would only enter it in Zen Cart and it will then be copied to Google.
  4. When customer returns to the store the purchased item is still in the shopping cart.
  5. My store's order number is blank in the Google checkout store owners view.
  6. Google checkout is not integrated with USPS the way PayPal is.I am using Hostmonster.com shared SSL certificate, not sure if that affects anything.

Was anyone able to resolve issues listed above?

Thank you

7 Jun 2007, 5:43 AM
#1665
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Re: Google Checkout module for ZC 1.3.x (beta)

tj1:

I have uninstalled the 'freeoptions' module and left only the USPS and still only get priority international as the only choice. Also, I don't think this makes any difference, but please note that I was using the 'freeoptions' module and not the 'freeshipper' which I think you were referencing and many people report problems with that.

Yes I was actually meaning to disable ALL other shipping methods including both freeoptions and freeshipper. Thanks for clarification.

tj1:

Anyway, I also tried using the two set-ups you mentioned, but by doing that I got the 'Company Sandbox does not ship to this address'. I can't figure out why only priority international works.

So you tested with "First-Class Mail Int" option ONLY, and you received the error?

Then you tested with "Express Mail Int" only and you received the same error?

What country is your shops home address? And what city, state, country address were you attempting to ship TO when you attempted the tests?

Does the shipping estimator in the shopping cart page work for the same address when selecting any of the three selected USPS international ship types?

Did you have any shipping or tax zones applied to the USPS methods?

tj1:

Here are the two complete I have arrays:

'usps' => array()
'freeoptions' => array()


When I requested you to post the TWO arrays I meant to post what you have inclusive of both the mc_shipping_methods arrays (from beginning to end).

```php
$this->mc_shipping_methods = array ()

AND

$this->mc_shipping_methods_names = array ()

Need the above array info for EACH test you perform. Just copy and paste.

The reason I'm rushing on this as hoping to gather enough info for Ropu in that he might be able to pinpoint a commonality and possibly solve this before the 1.4-alpha release is made available.

Woody

7 Jun 2007, 5:59 AM
#1666
woodymon avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

ericny:

I just installed Google Checkout 1.3.2... I am using Hostmonster.com shared SSL certificate, not sure if that affects anything.
Contact Google at the Google Checkout support site and explain your SSL configuration. My bet is you will need your own SSL certificate for Live/production purposes.

But you don't need SSL to test GC in the Sellers sandbox. You did not say if you Were you testing in the sandbox when you observed the results?

Did you set the responsehandler for http (not https) in both Google Checkout Sellers Account profile and in the GC payment mod configuration in ZC?

In the Google Checkout profile did you select XML (not HTML)?

What relevant info displays within both your error and response logs in /googlecheckout.

Woody

7 Jun 2007, 6:08 AM
#1667
tj1 avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

Woody,

Yes, I did first test with First-Class Mail Int only, then removed that and tried with Express Mail Int. On both occasions I got that error 'Company Sandbox does not ship to this address'.

My store's home address is Los Angeles, CA, U.S.
I've done shipping tests with address from the UK, Canada and Australia, but I'm pretty sure it applies to all other countries as well.

The shipping estimator on the shopping cart page works perfectly for any address.

No shipping or tax zones applied here.

Here's what I have in the file, nothing special really, the only changes I have done is updating the USPS names to reflect the new ones and removed USPS international options I don't use.

$this->mc_shipping_methods = array(
                        'usps' => array(
                                    'domestic_types' =>
                                      array(
                                          'Express' => 'Express Mail',
                                          'First Class' => 'First-Class Mail',
                                          'Priority' => 'Priority Mail',
                                          'Parcel' => 'Parcel Post',
                                           ),

                                    'international_types' =>
                                      array(
                                          'Express Mail Int' => 'Express Mail International (EMS)',
                                          'Priority Mail International' => 'Priority Mail International',
                                          'First-Class Mail Int' => 'First-Class Mail International',
                                           ),
                                        ),
                        'fedex1' => array(
                                    'domestic_types' =>
                                      array(
                                          '01' => 'Priority (by 10:30AM, later for rural)',
                                          '03' => '2 Day Air',
                                          '05' => 'Standard Overnight (by 3PM, later for rural)',
                                          '06' => 'First Overnight',
                                          '20' => 'Express Saver (3 Day)',
                                          '90' => 'Home Delivery',
                                          '92' => 'Ground Service'
                                           ),

                                    'international_types' =>
                                      array(
                                          '01' => 'International Priority (1-3 Days)',
                                          '03' => 'International Economy (4-5 Days)',
                                          '06' => 'International First',
                                          '90' => 'International Home Delivery',
                                          '92' => 'International Ground Service'
                                           ),
                                        ),
                        'ups' => array(
                                    'domestic_types' =>
                                      array(
                                          '1DM' => 'Next Day Air Early AM',
                                          '1DML' => 'Next Day Air Early AM Letter',
                                          '1DA' => 'Next Day Air',
                                          '1DAL' => 'Next Day Air Letter',
                                          '1DAPI' => 'Next Day Air Intra (Puerto Rico)',
                                          '1DP' => 'Next Day Air Saver',
                                          '1DPL' => 'Next Day Air Saver Letter',
                                          '2DM' => '2nd Day Air AM',
                                          '2DML' => '2nd Day Air AM Letter',
                                          '2DA' => '2nd Day Air',
                                          '2DAL' => '2nd Day Air Letter',
                                          '3DS' => '3 Day Select',
                                          'GND' => 'Ground',
                                          'GNDCOM' => 'Ground Commercial',
                                          'GNDRES' => 'Ground Residential',
                                          'STD' => 'Canada Standard',
                                          'XPR' => 'Worldwide Express',
                                          'XPRL' => 'worldwide Express Letter',
                                          'XDM' => 'Worldwide Express Plus',
                                          'XDML' => 'Worldwide Express Plus Letter',
                                          'XPD' => 'Worldwide Expedited'
                                           ),

                                    'international_types' =>
                                      array(

                                           ),
                                        ),
                        'zones' => array(
                                    'domestic_types' =>
                                      array(
                                          'zones' => 'Zones Rates'
                                           ),

                                    'international_types' =>
                                      array(
                                          'zones' => 'Zones Rates intl'
                                           ),
                                        ),
                        'fedexexpress' => array(
                                    'domestic_types' =>
                                      array(
                                          '01' => 'FedEx Priority Overnight',
                                          '03' => 'FedEx 2Day',
                                          '05' => 'FedEx Standard Overnight',
                                          '06' => 'FedEx First Overnight',
                                          '20' => 'FedEx Express Saver'
                                           ),

                                    'international_types' =>
                                      array(

                                           ),
                                        ),
                        'fedexground' => array(
                                    'domestic_types' =>
                                      array(
                                          '92' => 'FedEx Ground Service'
                                           ),

                                    'international_types' =>
                                      array(

                                           ),
                                        ),
                        'freeoptions' => array(
                                    'domestic_types' =>
                                      array(
                                          'freeoptions' => 'Free Options'
                                           ),

                                    'international_types' =>
                                      array(
                                          'freeoptions' => 'Free Options intl'
                                           ),
                                        ),
                        'freeshipper' => array(
                                    'domestic_types' =>
                                      array(
                                          'freeshipper' => 'Free Shipper'
                                           ),

                                    'international_types' =>
                                      array(
                                          'freeshipper' => 'Free Shipper intl'
                                           ),
                                        ),
                        'perweightunit' => array(
                                    'domestic_types' =>
                                      array(
                                          'perweightunit' => 'Perweight Unit'
                                           ),

                                    'international_types' =>
                                      array(
                                          'perweightunit' => 'Perweight Unit intl'
                                           ),
                                        ),
                        'storepickup' => array(
                                    'domestic_types' =>
                                      array(
                                          'storepickup' => 'Store Pickup'
                                           ),

                                    'international_types' =>
                                      array(
                                          'storepickup' => 'Store Pickup intl'
                                           ),
                                        ),
                        'flat' => array(
                                    'domestic_types' =>
                                      array(
                                          'flat' => 'Flat Rate Per Order'
                                           ),

                                    'international_types' =>
                                      array(
                                          'flat' => 'Flat Rate Per Order intl'
                                           ),
                                        ),
                        'item' => array(
                                    'domestic_types' =>
                                      array(
                                          'item' => 'Flat Rate Per Item'
                                           ),

                                    'international_types' =>
                                      array(
                                          'item' => 'Flat Rate Per Item intl'
                                           ),
                                        ),
                        'table' => array(
                                    'domestic_types' =>
                                      array(
                                          'table' => 'Vary by Weight/Price'
                                           ),

                                    'international_types' =>
                                      array(
                                          'table' => 'Vary by Weight/Price intl'
                                           ),
                                        ),
                        'itemnational' => array(
                                    'domestic_types' =>
                                      array(
                                          'itemnational' => 'Item National',

                                           ),

                                    'international_types' =>
                                      array(

                                           ),
                                        ),
                        'iteminternational' => array(
                                    'domestic_types' =>
                                      array(

                                           ),

                                    'international_types' =>
                                      array(
                                          'iteminternational' => 'Item International',

                                           ),
                                        ),                                        
                                  );

	$this->mc_shipping_methods_names = array(	
                                         'usps' => 'USPS',
                                         'fedex1' => 'FedEx',
                                         'ups' => 'UPS',
                                         'zones' => 'Zones',
                                         'fedexexpress' => 'Fedex Express',
                                         'fedexground' => 'Fedex Ground',
                                         'freeoptions' => 'Free Options',
                                         'freeshipper' => 'Free Shipper',
                                         'perweightunit' => 'Perweight Unit',
                                         'storepickup' => 'Store Pickup',
                                         'flat' => 'Flat Rate',
                                         'item' => 'Item',
                                         'table' => 'Table',
                                         'itemnational' => 'Per Item National',
                                         'iteminternational' => 'Per Item International',
                                        );
7 Jun 2007, 4:47 PM
#1668
jund avatar

jund

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Re: Google Checkout module for ZC 1.3.x (beta)

Just went to your site - Google was nice and bright blue - clicked on it and it was ready to check me out.
jund

7 Jun 2007, 8:08 PM
#1669
woodymon avatar

woodymon

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Re: Google Checkout module for ZC 1.3.x (beta)

tj1:

I did first test with First-Class Mail Int only, then removed that and tried with Express Mail Int. On both occasions I got that error 'Company Sandbox does not ship to this address'.

tj1:

Here's what I have in the file, nothing special really, the only changes I have done is updating the USPS names to reflect the new ones and removed USPS international options I don't use.

So the two arrays you posted above is your normal setup?. Do you truly offer each one of those shipping methods and options? I understood previously you were only offering USPS and freeoptions?

At any rate I wanted to to see the two arrays you used for EACH limited test so I could copy and paste into my module file and attempt to emulate your scenario (and Ropu needs the same). But so far you have not offered that information.

Woody

7 Jun 2007, 8:45 PM
#1670
woodymon avatar

woodymon

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Re: Google Checkout module for ZC 1.3.x (beta)

Update: Monday is the new date for both the 1.4-alpha SVN commit and zip availability.

Woody

7 Jun 2007, 10:52 PM
#1671
woodymon avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

tj1:

Woody,

Yes, I did first test with First-Class Mail Int only, then removed that and tried with Express Mail Int. On both occasions I got that error 'Company Sandbox does not ship to this address'.

My store's home address is Los Angeles, CA, U.S. I've done shipping tests with address from the UK, Canada and Australia, but I'm pretty sure it applies to all other countries as well.

The shipping estimator on the shopping cart page works perfectly for any address.

No shipping or tax zones applied here.

Here's what I have in the file, nothing special really, the only changes I have done is updating the USPS names to reflect the new ones and removed USPS international options I don't use.

The shipping estimator worked for each of the three USPS International options you selected, when you tested each option individually and also when you tested all USPS options at the same time (in same array build)?

And when you tested Priority Intl via GC sandbox, it would work (only item in the arrays)? But when First Class Intl and Express Mail Intl were tested all by themselves (again, only items in the array) you received the shipping error?

What happens when you test in USPS option with GC Live, not in GC sandbox?

Again, unless I see the stripped down arrays you actually used for testing it is difficult to test.

Have you used those two USPS International options with other payment modules (PP IPN or PPEC, etc)? I would check with other International shippers on the ZC Shipping related forums to see if others are having any similar issues with those shipping options.

Woody

7 Jun 2007, 11:43 PM
#1672
woodymon avatar

woodymon

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Re: Google Checkout module for ZC 1.3.x (beta)

1.4-alpha update...

  1. New 1.4 alpha code is up for testing at the demo2 site.
    http://demo.globant.com/~brovagnati/zen_demo2/

  2. Ignore the debug info. Because debug is enabled, MC (Merchant Carrier/Calculations) won't work.

(Note: I've requested debug be disabled. But since Ropu is still developing the code until code freeze tomorrow, so not sure when debug will be disabled).

  1. 'Low order fee' and 'freeshipper' are now "working".

  2. Reports GC mod should now work with "any" ZC Order Totals (OT) module. And he has proposed the OT features to Google for incorporation into the Google Checkout API.

  3. Please add products to test the new group "discount". This will help Ropu test.

  4. Ropu has yet to investigate USPS International ship issues. It is a top priority of his so keep on posting USPS troubleshooting reports.

  5. Please provide feedback to the demo ASAP.

1.4-alpha release & Support...

1.4-alpha code freeze is tomorrow and updated change log will be available soon. Look for the updated 1,.4-alpha SVN commit and a zip to be available Monday.

The 1.4-alpha SVN branch is here:
http://google-checkout-zencart.googlecode.com/svn/branches/1.4-alpha

If you don't understand how SVN works then wait and download the zip. But it is best to download and install a SVN client and learn how SVN checkout works. Process is straight forward... if using Windows I recommend 'Tortoise' client. SVN checkout is recommended for testers as zips with new updated features will not often be made available during the alpha and early beta testing phase.

IMPORTANT: Support for 1.4-alpha will NOT occur here. Support will be at
http://groups.google.com/group/google-checkout-for-zen-cart-mod-support

So please do NOT post questions or issues regarding 1.4-alpha in this thread.

However, support for 1.3RC2 will continue in this thread, until 1.4 emerges from beta. Then support for 1.3RC2 will eventually be discontinued.

Woody

7 Jun 2007, 11:54 PM
#1673
tj1 avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

Woodymon:

So the two arrays you posted above is your normal setup?. Do you truly offer each one of those shipping methods and options? I understood previously you were only offering USPS and freeoptions?

At any rate I wanted to to see the two arrays you used for EACH limited test so I could copy and paste into my module file and attempt to emulate your scenario (and Ropu needs the same). But so far you have not offered that information.

Woody

Woody, the only two shipping modules I use and have installed are USPS and freeoptions. You understood correctly the first time.

Now I'm just using the USPS module for the sake of simplifying things.
I was simply copying and pasting what's in my includes/modules/payment/googlecheckout.php file, which is pretty much what you find in the file by default, the only changes I have made to it is the new USPS naming.

When you mention you want to attempt to emulate my scenario, does that mean you have USPS international options working just fine on your shop?

I really don't have any custom coding in the file. It's just what's there by default plus the update for the new naming of the usps options.

When I did those tests, everything in the file stayed the same except for the usps part when I changed to the following for the one test:

                        'usps' => array(
                                    'domestic_types' =>
                                      array(
                                          'Express' => 'Express Mail',
                                          'First Class' => 'First-Class Mail',
                                          'Priority' => 'Priority Mail',
                                          'Parcel' => 'Parcel Post',
                                           ),

                                    'international_types' =>
                                      array(
                                          'Express Mail Int' => 'Express Mail International (EMS)',
                                           ),
                                        ),

and this for the other test:

                        'usps' => array(
                                    'domestic_types' =>
                                      array(
                                          'Express' => 'Express Mail',
                                          'First Class' => 'First-Class Mail',
                                          'Priority' => 'Priority Mail',
                                          'Parcel' => 'Parcel Post',
                                           ),

                                    'international_types' =>
                                      array(
                                          'First-Class Mail Int' => 'First-Class Mail International',
                                           ),
                                        ),

I don't think it makes any difference, but did you want me to remove or comment out all the arrays for the modules I don't have installed?

8 Jun 2007, 12:22 AM
#1674
woodymon avatar

woodymon

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Re: Google Checkout module for ZC 1.3.x (beta)

tj1:

did you want me to remove or comment out all the arrays for the modules I don't have installed?
Not comment out. REMOVE THE CODE! I don't know how I could be more clear on this. Remove anything from those two arrays not related to the specific module and ship option you are testing. Remove even if disabled in Zen Cart.

This basic testing and troubleshooting process has been repeated in this thread many times.

So if you want me to test for you please provide me with the two MC arrays you are using for each specific shipping option so I can copy and paste into my module file and test. Otherwise I will have to drop this subject as I have other things I should be doing. And then you can test with 1.4-alpha (but the testing process, in the new version will be the same).

Woody

8 Jun 2007, 12:45 AM
#1675
tj1 avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

Woodymon:

The shipping estimator worked for each of the three USPS International options you selected, when you tested each option individually and also when you tested all USPS options at the same time (in same array build)?

And when you tested Priority Intl via GC sandbox, it would work (only item in the arrays)? But when First Class Intl and Express Mail Intl were tested all by themselves (again, only items in the array) you received the shipping error?

What happens when you test in USPS option with GC Live, not in GC sandbox?

Again, unless I see the stripped down arrays you actually used for testing it is difficult to test.

Have you used those two USPS International options with other payment modules (PP IPN or PPEC, etc)? I would check with other International shippers on the ZC Shipping related forums to see if others are having any similar issues with those shipping options.

Woody

Sorry Woody, I think I might be getting confused now.

I really don't have any 'special custom' configurations. Every ZenCart store I've seen with the GC module has the same issue, the only international option that shows up is priority international.

To see this, simply install the USPS module, configure the GoogleCheckout settings, and you will see what I mean.

Does Ropu have a USPS account yet? He mentioned he didn't have one last time he posted. Can't really test without an account.

The shipping estimator in ZenCart works perfectly. However, the only option that shows in the GoogleCheckout cart is priority international. If priority international is not present in the array, then the "Company does not ship to..." message appears.

I'm testing in both a live shop and a test shop with sandbox account. Same thing happens in both.

All USPS international options work with PayPal IPN/PayPal Express.

Again, I think I should make it clear that I'm not the only one with this issue. Regardless of configuration, any ZenCart store that offers USPS international options and has GC module installed, the only USPS international option that will show up in the GC cart is priority international.

I apologize I misunderstood what you wanted, I'm always multi-tasking and sometimes miss somethings. However, I think you are also making it more complicated to understand what this issue really is. All you have to do is install the USPS module and configure the settings for in GC settings and then you'll see what I'm seeing.

Thanks for the notification about the new 1.4 alpha code.

Please do forget about the USPS issue for now as it might be taking much of your time and if we can't figure it out we can always use the 'per weight' module to sort of emulate it.

8 Jun 2007, 1:18 AM
#1676
woodymon avatar

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Re: Google Checkout module for ZC 1.3.x (beta)

I will no longer be supporting 1.3RC2. My focus will be with testing the 1.4 base.

Woody

8 Jun 2007, 9:09 AM
#1677
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Re: Google Checkout module for ZC 1.3.x (beta)

What advice would you offer to me regarding Google checkout? As yet I have not attempted to add it to my store. Is it best to wait? :mellow:
xxchrisxx

8 Jun 2007, 3:11 PM
#1678
teebo avatar

teebo

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Re: Google Checkout module for ZC 1.3.x (beta)

Google keeps emailing me about my call back url.
This is the error

java.net.SocketTimeoutException: Read timed out

8 Jun 2007, 3:35 PM
#1679
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chain_man

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Re: Google Checkout module for ZC 1.3.x (beta)

kiamyka:

What advice would you offer to me regarding Google checkout? As yet I have not attempted to add it to my store. Is it best to wait? :mellow:
xxchrisxx

It depends...

If you have basic zc functionality, use only a few shipping methods, don't have a multiple tax requirement, and have an SSL certificate, then yes. Definitely! My site has been working with GCO for months now.

Exceptions to the above may make the implementation a bit more challenging but may still be done.

Be sure to go to the zen-cart downloads and pick up the version there.

8 Jun 2007, 3:38 PM
#1680
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chain_man

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Re: Google Checkout module for ZC 1.3.x (beta)

teebo:

Google keeps emailing me about my call back url.
This is the error

java.net.SocketTimeoutException: Read timed out

I got a similar message when my site was temporarily unavailable.

You may also get it when the call back url that you entered in your Google account integration information is not valid. This is the one that specifies where to find your responsehandler.php.

If you supply some more detail, we might be able to help. Maybe the entries from your error files too.