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Two Cert Numbers when I Only Send One

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18 Mar 2007, 02:31
#1
dmfelder avatar

dmfelder

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Two Cert Numbers when I Only Send One

I have experienced a problem like the one cited in:

http://www.zen-cart.com/forum/showthread.php?t=59798

Just like this user, when I use the Mail Gift Certificates option, TWO emails are sent instead of one. It looks as though one is sent to the ZenCart admin and the other is sent to the intended user.

TWO certificate numbers are generated, both for the same amount.

As a result, the accounting is wrong, and there are two valid certificates, EACH worth the original gift certificate amount.

I am using 3.1.6.

Is anyone familiar with this problem?

-david

18 Mar 2007, 02:52
#2
kim avatar

kim

Obaa-san

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Re: Two Cert Numbers when I Only Send One

Does this occur if you are using the Classic Template? Was this an upgrade or a clean install?

18 Mar 2007, 07:31
#3
dmfelder avatar

dmfelder

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Re: Two Cert Numbers when I Only Send One

This occurs when I use the standard classic GUI (under "Gift Certificate/Coupons"). I use the "mailer" in the "Mail Gift Certificate" option.

I am using 1.3.6, and it was a first time install. I have not had any other issues with the cart in months, so I am pretty certain it's a clean install.

-David

19 Jun 2007, 07:51
#4
orenrosenthal avatar

orenrosenthal

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Re: Two Cert Numbers when I Only Send One

I have the same problem. I'm using a clean install of version 1.3.7. The last time I tried it, it sent 3 gift certificates. Right now I'm just testing the site, but I'm considering disabling this module until I can get it fixed.