Cherry Zen Template Support Thread

MaryF:

I've installed the Cherry Zen template but am having problems with the name of the customer not appearing in the Billing Address section on the order email, on the invoice/packingslip or on the admin orders page.

All that appears in the email is the word 'firstname' and the correct surname. I have searched but cannot find an answer to this. When I look in the database, the customer's first name is there.

BTW. Thank you for the lovely template.

The template doesn't touch any admin/billing/invoice/email files, so I doubt it is template related.

I have no idea what causes this, but try asking in the general forum.

MacDogg:

Thank you for clarifying that.
Gosh, I feel dumb. Once I added some product, purchased something I then was able to see most of the side boxes. I still can't see any banner boxes and all the banners are turned on.
I included a screen shot of the banner manager, column boxes and the site.

Look in the FAQ for specific instructions on using banners (hint, you have to go to "Configuration", "Layout settings" and turn the banners on there as well for each specific area).

Hi jettrue,

Thank you for all your help with the template, Cherry Zen is Great!

I want to make 12 copies of the template named January, February etc. until all the months in a year are represented. My goal is (for example) to create themed templates, so when I want my site to have a patriotic theme, I just switch to the "July" template.

I have an idea on how to do this, however before I begin I would love to hear any suggestions that you could offer...

Much Appreciated,

Dannie

grab a gift

Hi

I am having trouble with the side boxes, they don't seem to want to go over to the right? Here is my site http://phcleaning.co.uk/shopping any suggestions would be appreciated.

Thanks as always,

Phil

PS Also, the background doesn't appear when loaded into FireFox. Thanks

My login page is located here:
http://texrag.com/store/index.php?main_page=login

I've read through your tips on how to remove sideboxes on left or to totally remove it but is there a way to remove sideboxes only on certain pages?

I don't mean just not displaying it. I tried doing that, but the login page still doesn't fit in the center.

Any help will be appreciated!! :frusty:

confused_aswell:

Hi

I am having trouble with the side boxes, they don't seem to want to go over to the right? Here is my site http://phcleaning.co.uk/shopping any suggestions would be appreciated.

Thanks as always,

Phil

PS Also, the background doesn't appear when loaded into FireFox. Thanks

You have some sort of "xsnazzy" sidebox modification going on that needs to be removed. I'd resort back to the original includes/templates/YOUR_TEMPLATE/common/tpl_box_default_right.php and common/tpl_box_default_left.php from zen cart. That "mod" is missing a closing </div>, so every sidebox of yours is missing a closing </div> and THAT is what is causing your site to be wacky.

hi, i'm very new in this, just got zen cart installed couple of days back.
i tried to install new template of cherry zen last night but still can't get it right.

jettrue and others, please tell me what's wrong with my installation.
i've uploaded (via FTP) the contents of 'includes' folder.

so right now in my 'includes' folder (domainname/shop/includes) there are the followings:

/functions
/languanges
/modules
/templates

only those folders are there, no other files or folders (the original files and folders already swiped off after i upload the folder named 'includes'.

so now when i try to open the login page, i got the following error:

ERROR: admin/includes/configure.php file not found. Suggest running zc_install/index.php?

please help.. :cry:

OK, good news and bad news,

Finally i can load the new template..
but the thing is, inside my admin page..
on top of the screen it's giving me this error in red:

"Warning Your database appears to need patching to a higher level. See Tools->Server Information to review patch levels."

I've opened Tools -> Server/Version Info.. and was given this message:

• PROJECT_VERSION_NAME PROJECT_VERSION_MAJOR.PROJECT_VERSION_MINOR
  Patch: PROJECT_VERSION_PATCH1::PROJECT_VERSION_PATCH1_SOURCE
  Patch: PROJECT_VERSION_PATCH2::PROJECT_VERSION_PATCH2_SOURCE
  Database Patch Level: 1.3.8
  v1.3.8 [2008-05-06 01:54:02] (Fresh Installation)
  v1.3.8 [2008-05-06 01:54:02] (Fresh Installation)*

What do i do at this point actually? how do i patch the database?
FIY, i installed my Zen Cart using fantastico.

sorry for asking stupid questions.. but i'm very new in this and learning.

laydiefa,
You're going to want to submit this question to the General Questions area since it really doesn't pertain to the Cherry Zen template.

Just copy and paste your entire question into a new thread.

Click here: http://www.zen-cart.com/forum/newthread.php?do=newthread&f=128

I did search this rather extensive thread, with no luck and admittedly really don't want ot read all 142 pages....

I have 1 issue and 1 question....

Issue: The entire page "slides down" after it loads. When it first refreshes the top nav bar and header area are about an inch below the top of the screen. As soon as the page finishes loading, the entire page "slips" down so the header is about 3-4" below the top of the screen. If I mouse over a new product image, then the whole page jumps up and down depending on the image size as well.

I'm getting seasick!! How do I keep the template stationary at the top of the screen?

Question: I need to add a footer to the bottom of the center New Products box as there are no dotted lines under the bottom row of products and it looked naked. I am not going to be adding any features products or specials right now and would want both of those to have footers as well anyway.

Other than that, I am loving this template. So refreshing not to be making my own on this one. I just finished doing that on a different store yesterday. However compared to this one, I don't like mine anymore!!

thank you,

betty

(btw not putting link in public if needed as it is for a client that sells Adult Products, and there is no age disclaimer set up yet)

bettysue:

I did search this rather extensive thread, with no luck and admittedly really don't want ot read all 142 pages....

I have 1 issue and 1 question....

Issue: The entire page "slides down" after it loads. When it first refreshes the top nav bar and header area are about an inch below the top of the screen. As soon as the page finishes loading, the entire page "slips" down so the header is about 3-4" below the top of the screen. If I mouse over a new product image, then the whole page jumps up and down depending on the image size as well.

I'm getting seasick!! How do I keep the template stationary at the top of the screen?

Question: I need to add a footer to the bottom of the center New Products box as there are no dotted lines under the bottom row of products and it looked naked. I am not going to be adding any features products or specials right now and would want both of those to have footers as well anyway.

Other than that, I am loving this template. So refreshing not to be making my own on this one. I just finished doing that on a different store yesterday. However compared to this one, I don't like mine anymore!!

thank you,

betty

(btw not putting link in public if needed as it is for a client that sells Adult Products, and there is no age disclaimer set up yet)
Issue:

It sounds like you are using ImageHandler2 (IH2) and you didn't upload all of the files for it into the apple_zen folder. Specifically the css and javascript files.

Question:
Add a border-bottom to the stylesheet for the sections you want a footer. View the source of the site to get the names of the sections.

jettrue:

Issue:

It sounds like you are using ImageHandler2 (IH2) and you didn't upload all of the files for it into the apple_zen folder. Specifically the css and javascript files.

Question:
Add a border-bottom to the stylesheet for the sections you want a footer. View the source of the site to get the names of the sections.

I don't know what I could have missed on image handler as it seems to work.

I know about adding the bottom border, I just couldn't find the center box in the style sheet. Maybe it's time to windex my glasses!

betty

I believe I fixed the page slide issue. I realized that they image hover stylesheet was in my previous custom template css directory, so I moved it to the cherry zen css directory and the slide appears to have stopped.

betty

bettysue:

I believe I fixed the page slide issue. I realized that they image hover stylesheet was in my previous custom template css directory, so I moved it to the cherry zen css directory and the slide appears to have stopped.

betty

Yup, if you switch to a new template, zen cart won't look for files in the old template. :cool: Glad you figured it out!

Do I need to have sideboxes for the about us page to show? I uploaded the "about us" package again to the server - followed the rules. Still no about us page.

Thanks-

sunnyone:

Do I need to have sideboxes for the about us page to show? I uploaded the "about us" package again to the server - followed the rules. Still no about us page.

Thanks-

Nope, you don't need any sideboxes. If everything was uploaded correctly, you'd have an about us page, so something is still wrong, spelled wrong, or missing, etc.

HI

Is there any way to remove the "# units in stock" text from the product info pages.

Also how do I remove the "Gift Certificate FAQ" and "Newsletter Unsubscribe" links from the Information Tab.

Thanks

i tried posting in the forum where this is directed but the forum for the image-handler_2.0-zc137, but it wont let you and since i got the link from the download for the cherry zen template i thought i would as here. i have read the pages and pages and dont see this answer i did everything that instructions tells me too and i remember seeing someone post this here but cant seem to find it, but when i go to my site www.playthingsforlovers.com and click on adult soaps and go to mouse over the picture the entire page drops down and the pictures dont do like their suppose to. Can someone tell me what i am doing wrong?

maggie

Look at posts 1420 through 1424 above as they may pertain to your issue? it's not just the soap category. It's happening to all categories in both Firefox and IE7.

i reread all and cant figure it out will work on it more tomorrow as i got my other site working i might just have to start all the way over i just cant get it to work on my other 2 sites

maggie