Easy Populate 1.2.5.4 support

The problem seems to be that you didn't give those items a unique model name. EasyPopulate uses the items models as handle instead of the ID used in the rest of the store or database, so it's really needed that you give them all a unique model and none miss it. Hope that helps.

I was hoping that you werent going to say that, I kind of figured that out as I put a model number in as zero and instead of updating the products I got a new insert. Is there a way of inserting new products and deleting the old ones without a model number, or any other quick way around this problem. Thanks

Not really. EP requires unique model names.

If you want to change the model name of an item, or change its category, you need to remove the existing one with a 9 in the status column and then create it again with the new model name or category.

Is there any other downloads I could use to add product model numbers as I have thousands of products all without a model number. Ive just spent the last 30mins changing 6 products in admin to have a products number and did a test upload with EP and it worked fine, but its going to take weeks to add the model numbers in one by one. Thanks

Well, if you have a code number or unique image filenames for every product, then you could copy any of those columns and paste it in the models one. Just make sure you don't change the column headers.

MattS: Have you got a test site? not on your host.

Try using your test site,set up a store and load your EP file and see if it works on this(as it would be independant to your live site) if so you would know if it is a hosting issue or not, or whether it is a setup issue.

The thing that seems strange is that you are unable to upload just one product, which to me seem to be a hosting issue as the mysql query is very small, and makes no difference if you have one product or 30,000 products in the database.

One question you don't answer is what is the reaction of your host to your problem ?

Scrat,
I have everything installed on the web. I am not sure what you are talking about on a test site.

The response I get from the host is that they don't see a problem. I worked with them on the phone and gave them access to my ZC admin so they could recreate the failure. Well, just like any problem I have ever had, it always works fine on their computers. I have tried it on several computers and it always fails. BUT, even though they didn't get a failure, I don't think there was anything exported to my temp folder.

MattS You should always have a test site as a working model just in case you need to alter anything or have it as a back up.

Test Site on your Localhost :

Bascially you set up your PC as a host/web server, very simple to do using apache and php, if you do not understand that use an old version of XAMPP version 1.4.16 which installs what you need. Then you can setup a ZC store on your PC and access it via your browser using an address like http://localhost.
Then you can see if you can upload the data using EP. From this if this works it would be a hosting issue.

I am not an expert in hosting but it seems to look as if it is a hosting issue if it works for the host but not for you,as it should either work or not whether a remote user or a server side user. Possible look at another hosting company, Look at the certified hosts on this site I use one and they are excellent without any issues. Ask them if they have any issues with large stores like yourself before you commit, if they specialize in ZC they should beable to answer your question.

So can I move everything from the web over to my computer, or do I need to start over. I am getting a bit lost.

MattS : Start with a fresh install and just add the EP module to that install so you know everything is new and then add one product manually and then import your EP complete file from your present web based site.(you don't have to customize this, we are only testing the setup)
This would then show if you have any problems with the basic ZC setup.

Once you are happy with that then (as long as your live site is the same version as your localhost ) just copy your ZC web based files over to your PC and see if that works, if not than you have a setup issue in your ZC files, if it does work then it must be a hosting issue.

If you are stuggling with this I would buy the e-start book it will help you tons.

For all the people have used EZ populate advance, the latest version. Do you guys think I should buy it? I'm running v.1.3.8a and I need to import quite a few products, each item going into a lot of subcategories. Do you guys think it will help and is it easy to use?

I just made a purchase at zencartbuilder.com, but I don't have a file or anything to show me where to get my software?

forget, I got the file now. thanks.

Hello,
I just got the latest version of ez populate advance. I was wondering if ez populate would be able to populate custom product fields that I have created for my products. I have 2 custom fields that I created for my products. If it can, how do I find what is the column label for those fields?

Hello,
So I'm creating my excel file right now and I'm at the column v_master_categories_id.
Can I leave the cells below blank? Will EP generate that id for me after I specify which parent directory and link directory for that product on the next columns?

Hello,
So I just got done importing my file. I went to tools->ezpop, then browse my file and click on import. There was about 14000 records. The import seems to be complete because it had the waiting message at the status bar below my browser while it seemed to be importing or doing something. About 10-15min later the waiting messge disappear..I got no error. But I never got a success message either so I'm not sure. Anyways, I went to browse my products and I don't see any. I went to view my tables via phpMyAdmin and nothing has changed either. So what could be wrong?

ebaobao:

Hello,
So I'm creating my excel file right now and I'm at the column v_master_categories_id.
Can I leave the cells below blank? Will EP generate that id for me after I specify which parent directory and link directory for that product on the next columns?

Where did you come up with that v_master_catagories_id?

The catagory column name is v_catagories_name_1

Also the advanced EP version help is located where you bought the product. This is the Free version - 1.2.5.4

What I did was from the admin -> tools -> EP, they have the option to download datafile, so what I did was download the extStore file, I opened it and it has all the columns. So what I did was just put my info under the appropriate column with the correct data. That file has a column with the master category id. After editing the file, I went ahead and did a import with the file. Is that the correct way?

Hello Everyone
Need some advice. Have EP 1.2.5.4 ZC 1.3.8a Linux server. Have used EP for some time now with a few Excel problems but have worked most of those out. Uploading new inventory this week, new categories too, and worked fairly well. A few line 241 errors that seemed to relate to Product Names too long or code in descriptions. Then my admin slowed down, EP slowed to a crawl....now I can't upload. Keep getting webpage cannot be displayed and items are not updated or added. Same response to download except with Quantity file, but trying to upload file back with only top two items results in page cannot display. Same results with upload from /temp.

Any ideas? Is there a way EP gets overloaded with temp files or something? Should I delete some from /temp?
Apologize for the length. Any ideas appreciated. Thanks

Also, is there a way to access an EP log in my site directory?