Image Handler 2 (for ZC v1.3.8 ONLY) Support

What I would suggest is what I ended up having to do...

Remove all IH files altogether. I also removed all mods and all template files.

I then, started to reinstall ZC as if it were an upgrade, NOT uploading anything in the download or image folders. The minute I got to the zc_install folder, my store reappeared.

I have since reinstalled, very carefully all the templates and mods I needed. Backing up between EACH one.

Put it took going back to a plain, vanilla, ZC to get mine back.

Liz

Thanks so much to DivaVocals and southernlady for your suggestions. They appear two-fold, so I just want to verify I've "got it" before I continue.

I have always thought of the files on my computer as a backup, but needless to say (dah!) , when you make changes it isn't a backup at all!

The server has a separate folder I hadn't used, so I will use that as a test store, and upload the most current version of ZC in that folder and use the database backup so hopefully, I will end up with an actual test site.

On my live site, I need to delete all the IH files and folders that were uploaded and reinstall the latest version of IH 2.

Before I begin, do I have the correct order?

Thanks sooo much!
Sandy

Yes.. with a few additional points.. Normally you would store a backup of your site on your local computer.. and if you do have a TRUE backup of your entire store and DB, then rolling back shouldn't be an issue.. I assumed that you didn't have a working backup because often time I find that when folks treat their live store as a dev site that the backups needed to roll back ususally just aren't there..:smile:

Like I told you in my PM, you want to backup everything so that if it all goes wrong you can rolll back to the previous state.. (the DB and site backup add-ons are an EASY PEEZY way to do this) That said you REALLY should create a test site for testing mods BEFORE you apply them to your live site.. And you need to keep backups of this test site as well so that if you can roll back the test site if needed..

That said, best to remove IH2 and start over.. and let me add another caveat because I see it happen FAR TOO OFTEN (like just yesterday in fact). To remove IH2 remove ONLY the IH2 files. DO NOT DELETE your regular image folders.. You only need to delete the SPECIFIC files that are a part of the IH2 add-on... and YES while there are a few files stored in the images folder, you only need to remove the image files specific to IH2. Take your time and go through each folder ONE BY ONE and CAREFULLY remove the IH2 files.. Sorry to look like I'm yelling.. I'm not.. just emphasizing..:smile:

kachinas:

Thanks so much to DivaVocals and southernlady for your suggestions. They appear two-fold, so I just want to verify I've "got it" before I continue.

I have always thought of the files on my computer as a backup, but needless to say (dah!) , when you make changes it isn't a backup at all!

The server has a separate folder I hadn't used, so I will use that as a test store, and upload the most current version of ZC in that folder and use the database backup so hopefully, I will end up with an actual test site.

On my live site, I need to delete all the IH files and folders that were uploaded and reinstall the latest version of IH 2.

Before I begin, do I have the correct order?

Thanks sooo much!
Sandy

Well, I've carefully deleted all the ih and bmz files from my store, and the server. There were some php files in the new release that overwrote others, such as modules/pages/popupimage, and popup_inmage_additional
as well as, for instance the css stylesheet imagehover. I didn't delete those. I rechecked to see if I can get into the administration portion of my store, but I still have the same error message on a white screen. Amazingly enough, the front end of the store still operates, though the images are a bit large. Am I supposed to delete those as well since they were added in the IH update?

I was unaware of backup mods available until your email so I downloaded those. Are these files to be uploaded in the Zen Cart admin, includes etc folders as designated, keeping the file structure.
As it appears this backup is done from the administration panel, which I can't yet access, I'll try setting up a test site
before attempting that.

If all of the IH files and those php files that were uploaded were deleted, would the administration area be accessible?

Any suggestions to that goal would be very much appreciated.
Thanks so much.
Sandy

kachinas:

Well, I've carefully deleted all the ih and bmz files from my store, and the server. There were some php files in the new release that overwrote others, such as modules/pages/popupimage, and popup_inmage_additional
as well as, for instance the css stylesheet imagehover. I didn't delete those. I rechecked to see if I can get into the administration portion of my store, but I still have the same error message on a white screen. Amazingly enough, the front end of the store still operates, though the images are a bit large. Am I supposed to delete those as well since they were added in the IH update?DO NOT and I repeat DO NOT delete ANY of the product images inthe REGULAR image folders.. They are MANAGED by IH2, but not CREATED by IH2. I hope that makes sense.. You can link images to categories and products WITHOUT IH2. IH2 simply makes the process of adding additional product images easier, and it optimisez your images.. (that's what my earlier rant on this was about..:smile:)

The files that were overwritten by IH2 should be restored from default versions of those files..

kachinas:

I was unaware of backup mods available until your email so I downloaded those. Are these files to be uploaded in the Zen Cart admin, includes etc folders as designated, keeping the file structure.
As it appears this backup is done from the administration panel, which I can't yet access, I'll try setting up a test site
before attempting that.I can assure you both of the backup apps are safe, but applaud the fact that you will TEST before rolling them out:clap:.. Follow the easy install instructions fo rboth mods and you should be all set.. If you've renamed your admin folder, you need to rename the admin folder for those mods as well.. If you need to talk more about the backup mods, start a new topic on it. (so we don't hijack this thread..:smile:

kachinas:

If all of the IH files and those php files that were uploaded were deleted, would the administration area be accessible?Possible if IH2 was the true cause of your issues accessing the admin.. The error message seems to indicate so, but it could be another mod..

Hi there. As someone who is stumbling their way through Zencart and making some slow progress. I'm always looking for enhancements and features to try out on my site but as a complete techno-dummy I find it easier to view and try features first before I decide whether I should add them to my project.

Is there a working site I can view Image Handler 2 and or Zen Lightbox so I can get a feel for both of these?

Resellerwholesale:

Hi there. As someone who is stumbling their way through Zencart and making some slow progress. I'm always looking for enhancements and features to try out on my site but as a complete techno-dummy I find it easier to view and try features first before I decide whether I should add them to my project.

Is there a working site I can view Image Handler 2 and or Zen Lightbox so I can get a feel for both of these?Image Handler isn't something you can "see" by looking at someone else's website. It is primarily an administration application so you can see it unless you are logged into the backend of someone's website. The best way to see it is to setup a test site, install it and see what it does for yourself.

As for Zen Lightbox, the better place to ask for sample links is on the Zen Lightbox support thread. What you will see is pretty much how most lightboxes work.. Try Googling "Lightbox" if you are just trying to see what a lightbox effect looks like..

Hello Sir,
I can't upload the pictures by Image Handler 2, when I upload the pictures, it can't display.
And I found that is says Multiselector undefied, what the problem is, where to change it?
Thanks!
Alan

Yeah! The backend of my store is back up!

I went through carefully and removed all the bmz and ih files as suggested. . When I tried to check the administrative page, it still didn't come up. However, I decided to wait to plot out how I'd back up and duplicate the site first before I do anything else. I checked today, and the backend was there.

Anyone else trying this should give it some time to see if they were successful.

IH is completely off the site now. Once I back up, I have lots yet to do.

Thanks so much!
Sandy

Hello Everyone,
I have already upload the all template with the already installed image handler 2, but when I want to upload to the picture, choose the path of the picture,
but it can't upload, I found in the left conor of the web, it say the eror is:
line: 478
charactor: 17
Error: 'MultiSelector' undefined
Code: 0
url:
what the problem is? Could someboday can help me.

kachinas:

Yeah! The backend of my store is back up!

I went through carefully and removed all the bmz and ih files as suggested. . When I tried to check the administrative page, it still didn't come up. However, I decided to wait to plot out how I'd back up and duplicate the site first before I do anything else. I checked today, and the backend was there.

Anyone else trying this should give it some time to see if they were successful.

IH is completely off the site now. Once I back up, I have lots yet to do.

Thanks so much!
Sandy

Sandy, I am SO glad to hear that you were successful. Hope you made a back up as soon as you got it up and running again, LOL. Liz :thumbsup:

alan145:

Hello Everyone,
I have already upload the all template with the already installed image handler 2, but when I want to upload to the picture, choose the path of the picture,
but it can't upload, I found in the left conor of the web, it say the eror is:
line: 478
charactor: 17
Error: 'MultiSelector' undefined
Code: 0
url:
what the problem is? Could someboday can help me.Please explain the highlighted section.. You used a template that already had IH2 bundled in???? Not sure I understand what it is you are saying.. Also with regards to the error message.. Seems incomplete.. (no indication which file is throwing the error..) Can you post the FULL error message you are getting..

I had previously tried to update my IH2. While the storefront was there, the backend was not. As instructed, I carefully deleted all bmz and IH files. Some time later on, the backend reappeared.
I backed up the site, several times, in fact!

This meant I either had to resize and optimize three sizes of images, or try a new install of IH2.

I decided to reinstall IH2. This time, I have the store frontend and the backup up, and Image Handler 2 is shown in the administration panel, however, when I click on that, the following appears:
Warning: require(includes/ih_manager.php) [function.require]: failed to open stream: No such file or directory in /data/home/kachinas/websites/kachinaoutpost.com/docs/admin/image_handler.php on line 153

Warning: require(includes/ih_manager.php) [function.require]: failed to open stream: No such file or directory in /data/home/kachinas/websites/kachinaoutpost.com/docs/admin/image_handler.php on line 153

Fatal error: require() [function.require]: Failed opening required 'includes/ih_manager.php' (include_path='.:/usr/local/php5/share/pear:/usr/local/share/adodb') in /data/home/kachinas/websites/kachinaoutpost.com/docs/admin/image_handler.php on line 153

As all appeared to relate to image handler php, I went into that page and looked at line 153, which starts with
require

if ($page == 'manager') {
// manager actions are handled in a seperate file
require('includes/ih_manager.php');
}

Can anyone see what the problem could be? This file was uploaded.

Any help would be much appreciated.

Sandy

In researching the email #4448, I found something interesting and wonder if others have seen the same thing.

In the IH 1.3.7 upgrade, the image handler, in Admin, and the ih_manager appear as the other php with a blue
hyperlink.

However, in the IH 1.3.8 Rev 7, these two files, unlike the other php files, appear in black, no hyperlink.

Since these two files appear to be the cause of my problems, I'm going to download Rev 7 again, and see if these two files were corrupted at download.

Anyone else see this before?
Sandy

Hey guys, I'm not yet done with downgrading the PHP version on my server but in the meanwhile I'm expermenting with IH on another server where it works just fine.
Even though it works fine, I noticed that IH doesn't resize my images. Apparently it seem to be using the same image SIZE on all cases. Do I have to disable something in the config? IH is set to 'yes' for resizing image so this is why I think its weird. Any help appreciated thanks! :)

Bump. :p please help me out guys...

Spent last night combing the forums for an issue thats existed on my site for over a year, I had hoped it would of been noticed by a larger group or fixed by now, but it still remains.

The issue is as far as I can tell from every ZC shop I have seen:

******EXISTS ON EVERY SITE WITH IH2! :shocking: ******

Try your own site for this issue, if this issue does not does exist please post your URL or jscript_imagehover.js file.

The issue is in the following browsers:

Safari, Google Chrome, Opera:

The image hover [+] image displays fine until the page is scrolled down, so any products at the bottom of the page with [+] hover images are displayed out of sight (above the fold) at the top of the page, in the last place the images were before the scroll.

IE & FF work perfectly BTW...

here are some previous threads that mentioned this issue, but got lost/unresolved in the shuffle, get your bump on!

http://www.zen-cart.com/forum/showthread.php?p=767339&highlight=safari#post767339
http://www.zen-cart.com/forum/showthread.php?p=754779&highlight=safari#post754779
http://www.zen-cart.com/forum/showthread.php?p=720161&highlight=safari#post720161
http://www.zen-cart.com/forum/showthread.php?p=661122&highlight=safari#post661122
http://www.zen-cart.com/forum/showthread.php?p=718338&highlight=zoom#post718338

Again...test your own site and please post if this issue does not exist with your url or js file.:bigups:

Cookie Juice:

Spent last night combing the forums for an issue thats existed on my site for over a year, I had hoped it would of been noticed by a larger group or fixed by now, but it still remains.

The issue is as far as I can tell from every ZC shop I have seen:

******EXISTS ON EVERY SITE WITH IH2! :shocking: ******

Try your own site for this issue, if this issue does not does exist please post your URL or jscript_imagehover.js file.

The issue is in the following browsers:

Safari, Google Chrome, Opera:

The image hover [+] image displays fine until the page is scrolled down, so any products at the bottom of the page with [+] hover images are displayed out of sight (above the fold) at the top of the page, in the last place the images were before the scroll.

IE & FF work perfectly BTW...

here are some previous threads that mentioned this issue, but got lost/unresolved in the shuffle, get your bump on!

http://www.zen-cart.com/forum/showthread.php?p=767339&highlight=safari#post767339
http://www.zen-cart.com/forum/showthread.php?p=754779&highlight=safari#post754779
http://www.zen-cart.com/forum/showthread.php?p=720161&highlight=safari#post720161
http://www.zen-cart.com/forum/showthread.php?p=661122&highlight=safari#post661122
http://www.zen-cart.com/forum/showthread.php?p=718338&highlight=zoom#post718338

Again...test your own site and please post if this issue does not exist with your url or js file.:bigups:

If I'm understanding correctly, I'm not showing that problem on my site. For the last row of product images, the pop-up does display higher on the page but is completely visible. I used Chrome, btw. See:
http://www.customcreationsunlimited.com/fleece-photo-blankets-235/

jeking:

If I'm understanding correctly, I'm not showing that problem on my site. For the last row of product images, the pop-up does display higher on the page but is completely visible. I used Chrome, btw. See:
http://www.customcreationsunlimited.com/fleece-photo-blankets-235/

Try the bottom of long page, like All products:

http://www.customcreationsunlimited.com/all-products/

Cookie Juice:

Try the bottom of long page, like All products:

http://www.customcreationsunlimited.com/all-products/

Okay, I see it happening there. Strange, and should be fixed, but not a big deal. There can't be a lot of people using those browsers and viewing All Products.