Greetings,
We have a unique situation and see it is linked to Image Handler.
We have 1 major category. Then under this category sub categories. Under one of these sub categories, we have another sub category.
Just recently I added a new item under this 2nd level sub category. I used Image Handler to add the image this 2nd level sub category disappeared. (When we add images we only add 1 image for the small and 1 image for the large. We do not use the medium. )
Now when I say disappeared, you could see the 2nd level sub category on the site but when you click on it you get a PAGE NOT FOUND error and the sitemap is displayed.
We removed all the images from the products on this 2nd level sub category (except from 1 product) and this 2nd level sub category shows PERFECTLY.
We can add images to each product in this 2nd level sub category if we do it inside of the product editing area. When we add the images here we do not get the Image Handler light box effect and the 2nd Level sub category DOES show.
Ex. of 2nd Level Subcategory.
Accessories (Main Level)--->Adhesives (1st level sub category)---> Tapes (2nd level sub category)--->Individual Product Listings
If we create another 2nd Level Sub Category with a different or same name "Tapes" and move the Individual Product Listings into this new 2nd level sub category, the items do not display. However, it will still show from the main page as being an active and "in use" category.
I hope this makes sense.
Has anyone had this problem? What is the fix to this problem? All help is greatly appreciated.
Thanks!