Zen Lightbox addon [Support Thread]

aha, reading thru all these you would have seen Chrome be not playing nice with lightbox...so yes it is chrome and not the other addon.

now there is a tool in the addon section that is really helpful, especially when any browser is giving you a blank page...debug rror logging tool

get it and follow the directions of where to place it and it will let you know what is being naughty...not sure it will help with chrome issue but...

DarkAngel:

aha, reading thru all these you would have seen Chrome be not playing nice with lightbox...so yes it is chrome and not the other addon.

now there is a tool in the addon section that is really helpful, especially when any browser is giving you a blank page...debug rror logging tool

get it and follow the directions of where to place it and it will let you know what is being naughty...not sure it will help with chrome issue but...

Yes once I realised it was browser related, I saw it is a common issue! Will look at the add on - thanks!!

I need help with the initial installation. The Instructions say to upload the entire content of the include folder to the server. However I am not sure where on the server to upload the folder to. Is it going inside the includes folder on the server?

megetweh:

I need help with the initial installation. The Instructions say to upload the entire content of the include folder to the server. However I am not sure where on the server to upload the folder to. Is it going inside the includes folder on the server?

Unfortunately that is the mistake many mod creators do, they tell the person to upload all files to the server BUT they forget the novice that knows not to do that as written...it may overwrite things of not work at all.

what you do is open the zip containing all your files.

using ftp navigate to the exact same folders showing in the zip and putting the file into the exact same folder on the server.

any folder called custom or your_template is actually to be placed into a folder in that location with the name of your template you are using...for instance if you use mostlygrey then [[if there is not one in the folder you need it to be]] create a folder with that name then plop the file into it.

in the templates folder you need to plop those files into you templates folder

then run the SQL if there is one to do after making certain you add the prefix to your database tables to it.

sorry if this confuses you.

Have installed this mod and it all seems to be working ok except...the 'close' button to close the image is not showing at all so is confusing for some customers who have rang me to ask how to close the image ! does anyone know why this button isnt appearing and how to make it show
Thanks
Daisy

Hi Daisy,

did you upload the images to your templates folder?

Dark Angel, thanks for the speedy reply.Let me see if I understand you correctly. Inside the zip are five folders. one for example is called languages. So through FTP, I have gone to my site/includes/languages. And then inside this language folder on the server is where Im putting the new language folder from the zip? Or am I replacing the languages folder on the server with the new one from the zip file?

Also, Im using the template default. So it looks like this: /public_html/mysite/includes/templates/template_default/
So just like the previous question, the new template_default from the zip drive replaces the old one on the server or does it go inside the old template default on the server?

if you are placing the one from the lightbox in there then yes you may be replacing the entire folder

that is why i said to open both server files in ftp and then open the zipp folders on your desktop and drop only the files into the server...but in the corresponding folder.

I never did use the default so I think that they should go into the classic template folder...but like I said only the files into the proper folders already there.

Ok so I believe I have done that. Now I get this error when I try to install the sql file in Admin > Tools > Install SQL Patches

1146 Table 'sac2126_zc1.configuration_group' doesn't exist
in:
[SELECT @cgi := configuration_group_id FROM configuration_group WHERE configuration_group_title = 'Zen Lightbox';]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Im sorry this is the first time doing this and I have no clue what Im doing. Im just trying to follow the directions.

Has anyone solved the Chrome problem with Light box? - I'm running 1.3.8a with lightbox 1.5, and getting a white screen instead of the image. I know there's been a few posts on this but I couldn't seem to find any details on what might be causing it.

@megetweh

Is this: sac2126_zc1 the prefix to your tables?

when you look at the tables in myphpadmin...is that what is seen before the table name? like some is zen_ or zc1_

and don't worry, new at this or not we all sometimes have trouble and errors while following the steps....lol

Now if this is your prefix to the tables then installing the SQL through myphpadmin's sql section

comartdw@ cableone.net

without the space feel free to email me if you need further hands on help

I uploaded the images to the 'buttons' folder of my template as that is where it said they go should I put them straight into my images folder?

Alex Clarke:

v1.6 includes many updates and fixes.

Slimbox is now used and the output code has been reduced by over 50%. I pretty much re-wrote Zen Lightbox v1.4 from the ground up as v1.4 was very old and messy in places!
v1.6 will include many new features and a few fixes, but I recommend upgrading now.

Upgrading from v1.4 to v1.5 pretty much requires you to uninstall the old version and then install the new version (i.e. delete a load of files and upload the new ones). However, the v1.6 upgrade should simply involve uploading new files (i.e. there's no need to manually delete the old v1.5 files).

As VisExp pointed out, more admin options are available and the lightbox effect can now be used on any page of your website!

Is Zen Lightbox v1.6 still planned to be released? I am unable to get the Cherry Zen template to work properly with Zen Lightbox without causing a duplicate gallery image side effect. v1.6 referenced it would have support for Cherry Zen template.

Thanks.

Hi guys sorry I know this is all over the forum but keep getting stuck.
Okay so I have uploaded all the files for the light box def in the right places, but I cant seem to get the install.sql to upload.

I have uploaded the jscript_zen_lightbox.php to the /public_html and the /public_html/store and then gone to admin install sql patches, select the file upload, but all I get is,

1146 Table 'elfefcom_zc1.configuration_group' doesn't exist
in:
[SELECT @cgi := configuration_group_id FROM configuration_group WHERE configuration_group_title = 'Zen Lightbox';]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

assuming I need to create a new file, but where and what should it be called.

would really appreciate your guys help on this,
thanks
Owain

@ Daisy:

the zen_lightbox folder goes into your templates folder/images/buttons/english

if that is where you put them then they are right.

@powelli:

jscript_zen_lightbox.php is not the installer file the install.sql is the installer and you need to open it in a text editor then copy/paste it into the sql installer of admin

make sure you add the table prefix if your store has one and if it does not install through there then you need to install it (the same way) from myphpadmin

Hi, I copied all the contents of the install.sql file in to the install sql page, box, and then hit send, it said 9 something had been sent, but now non of my products show on the site and I have an erorr message on the bottom of my site

:no: please help,

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'MAX_RANDOM_SELECT_REVIEWS' at line 8
in:
[select r.reviews_id, r.reviews_rating, p.products_id, p.products_image, pd.products_name from zen_reviews r, zen_reviews_description rd, zen_products p, zen_products_description pd where p.products_status = '1' and p.products_id = r.products_id and r.reviews_id = rd.reviews_id and rd.languages_id = '1' and p.products_id = pd.products_id and pd.language_id = '1' and r.status = 1 limit MAX_RANDOM_SELECT_REVIEWS]

DarkAngel:

@ Daisy:

the zen_lightbox folder goes into your templates folder/images/buttons/english

if that is where you put them then they are right.

@powelli:

jscript_zen_lightbox.php is not the installer file the install.sql is the installer and you need to open it in a text editor then copy/paste it into the sql installer of admin

make sure you add the table prefix if your store has one and if it does not install through there then you need to install it (the same way) from myphpadmin

powelli:

1146 Table 'elfefcom_zc1.configuration_group' doesn't exist
in:
powelli, check this post in the thread. I think this is the issue you are experiencing and a solution (has to do with your table prefix):
http://www.zen-cart.com/forum/showpost.php?p=818893&postcount=1630

Hi, thanks for this, but I still dont quite understand it, the light box shows up in the configuration table, but I am not sure what to do next?
ta
Owain

Crunch:

powelli, check this post in the thread. I think this is the issue you are experiencing and a solution (has to do with your table prefix):
http://www.zen-cart.com/forum/showpost.php?p=818893&postcount=1630

So, you resolved the problem you posted earlier?
1146 Table 'elfefcom_zc1.configuration_group' doesn't exist

because if not, Zen Lightbox would not be installed properly. That error is telling you that table named 'configuration_group' inside the database named 'elfefcom_zc1.configuration_group' can't be found", and your database isn't being updated with the install sql that comes with zen lightbox. This would lead to zen lightbox not working properly.

Check to see what your table-prefix ("DB_PREFIX") is for zen cart. You can find this in your configure.php files or phpadmin.

You will need to update that install.sql file with the correct table prefix (the link I posted earlier shows what to update if your table prefix is zen_) because as it stands now, it can't find the table/database.

If the install.sql inserted correctly since your post, then check your Zen Cart Admin -> Configuration menu for an entry named "Zen Lightbox" (if not there then that install.sql didn't insert) and make sure that the entry for Zen Lightbox is set for true. True means it's enabled and false means it's disabled.

Hi, thank you for trying to help, its going a bit over my head now though, could I be really cheeky and ask if I PM you the site log in info would you mind taking a look at it for me...

cheers
Owain