Optional Shipping Insurance Module [Support Thread]

would love to see if you got this working, melissa!

ladyhypnotist:

I'm still trying to figure out how to exclude the optional insurance from fedex, so that it will only be available for USPS.

In includes/modules/order_total/ot_insurance.php, I believe this phrase excludes the insurance for in store pickup:

if ($_SESSION['shipping']['id'] == 'storepickup_storepickup') {
class ot_insurance extends base{
function process() {
}
}
} else {

But if I try changing the first line to:

if ($_SESSION['shipping']['id'] == 'fedexexpress_fedexexpress') {

nothing seems to happen. The insurance still shows up for fedexexpress. Is there a different name I should use for fedexexpress? Where can I find this info to plug in there?

Once I can get it to work for fedexexpress, would the logic to exclude insurance for both store pickup and fedex look like this?:

if ($_SESSION['shipping']['id'] == 'storepickup_storepickup' || $_SESSION['shipping']['id'] == 'fedexexpress_fedexexpress') {

Thanks! I'm still new to php, so it's a bit trial and error.
Melissa

I just installed this, great mod.

Everything was working until I selected an international zone in the insurance mod.

Now when I go into admin-->modules I get a fatal error and half the mods are not showing up.

Fatal error: Call to a member function on a non-object in ../order_total/ot_gv.php on line 29

Any ideas? I can't get into the insurance mod because it won't fully load my list of modules now.

OK and now the fatal error is gone. What the heck? I didn't do anything lol

myplace311:

finally got mine working,
You must set one zone in order for this to work, even if you are not using the table

:clap:

Setting one zone did indeed make the module show up in Step 2 of the checkout. Thank you for sharing the info! :clap:

myplace311:

finally got mine working,
You must set one zone in order for this to work, even if you are not using the table

:clap:Just wanted to throw in that I confirmed this too.. (for anyone having issues with this not showing in the cart..)

Though neither the instructions or user interfacet state this very clearly, Zones are required whether you use table rates or not.

FYI, your zones need to be defined before installing this module. If a zone is added after you install and configure ithe mod, you must uninstall and reinstall this module. Also you CANNOT create a zone called "Worldwide" with all countries and all zones.. It WILL NOT work with this add-on.. (unless there is something I am missing) So for US stores you must create a US zone. I believe the SQL included with this add-on will create an International Zone.

Sure wish I had known all of this before.. This is probably why I never got any version past 3.10 to work..:blush:

DivaVocals:

Just wanted to throw in that I confirmed this too.. (for anyone having issues with this not showing in the cart..)

Though neither the instructions or user interfacet state this very clearly, Zones are required whether you use table rates or not.

FYI, your zones need to be defined before installing this module. If a zone is added after you install and configure ithe mod, you must uninstall and reinstall this module. Also you CANNOT create a zone called "Worldwide" with all countries and all zones.. It WILL NOT work with this add-on.. (unless there is something I am missing) So for US stores you must create a US zone. I believe the SQL included with this add-on will create an International Zone.

Sure wish I had known all of this before.. This is probably why I never got any version past 3.10 to work..:blush:
v3.2.0 states this more clearly from the module admin.

numinix:

v3.2.0 states this more clearly from the module admin.Honestly not trying to be funny.. It really wasn't clear that you still needed to setup a zone if you were NOT using table rates.. It wasn't until I came here to the forum to see whether others had the issue and what they did to solve it that the answer became clear.. All's well now, and I've made a note for myself for future reference..

I have installed this mod but there is no option for it in any of my checkout processes before 3 of 3... I have mandatory insurance at 500 dollars but no added costs of it are showing up before step 3 of 3... my question is, when should this be prompted to the customer?

numinix:

v3.2.0 states this more clearly from the module admin.

numinix,

Can you tell me where version 3.15 or 3.2.0 is, I've seen it referred to a couple of times now? I can't seem to find that version of the Option Shipping Insurance Module on either your site or in the Zen-Cart downloads section.

Regards

James Koretsky
BNM Hobbies

a02l1zz:

numinix,

Can you tell me where version 3.15 or 3.2.0 is, I've seen it referred to a couple of times now? I can't seem to find that version of the Option Shipping Insurance Module on either your site or in the Zen-Cart downloads section.

Regards

James Koretsky
BNM Hobbies
I searched "optional insurance" on the Numinix website and found this:

http://www.numinix.com/zen-cart/taxes-order-totals/optional-required-shipping-insurance (v3.2.0)

I like this idea, but want an optional fixed cost, no percentage, not related to weights/item quantity.
When I set this to true, it adds the 75p without any options to delete it, theres no tick box panel?

Changed the text so using the words 'UK Recorded Delivery' all I want is to have a 75p optional cost, and have set it as follows;

'Use Table rates' Not really but opted yes as it gives £0.00 otherwise in totals and no tick box for customer?
'Alternate Insurance Type' have used 'amount'
'Insurance Percentage' Dont want percentage so left blank
'Insurance Rate' Dont understand so left blank shows £0.00GBP
'Increment Amount' Dont understand left blank shows £0.00GBP
'Amount Exempt From Fee' Not required left blank shows £0.00GBP
'Required Insurance Amount' not required left blank shows £0.00GBP
Insurance Zone 1
'UK Only' (As set in my Zones bit under Admin prior to this installation)
Zone 1 Insurance Table
100:0.75

All the forum talk seems to be about US postage like Fedex and UPS? Any Brits here? What am I missing out.

PS this is using the latest version 3.2.0 and my Zones were all set and in use BEFORE this.

Adding to what I said above, looking at the other forum on this module I found others were querying the 'not optional' bit too.

Doesnt seem to be many answers to really clarify the answer.
Anyone worked it out, (and its not a zone related problem)

Re: Optional/Required Shipping Insurance Module Support Thread

Postby numinix on Sat Nov 15, 2008 11:50 am
In the order total modules menu in the admin.
Just do not set a required amount and it will always be optional.

Postby numinix on Sun Nov 16, 2008 2:15 am
My mistake then. Instead, set the required amount to something absurdly high. It appears that setting it to 0 means that insurance is always required.

Postby numinix on Sun Nov 16, 2008 5:17 pm
Did that solve your problem?

Postby DrWhoToo on Sun Nov 16, 2008 5:53 pm
No. I'm never given the choice to add insurance.

Finally SOLVED the issue of the option tick box missing.

Just making all the boxes at zero but for;
Required Insurance Amount
£99,999,999.00GBP

Using just Zone 1 for Recorded and Special.
International ROW Signed For;
Zone 1 for MY set countries as Europe,
Zone 2 for US/Canada,
Zone 3 for MY set ROW countries.

Each of these are a duplicate of the same ot_insurance file/s
They now work just as I want. Just one flaw, UK buyers can opt tick BOTH Recorded and Special, but can always be refunded!

Optional UK Recorded Delivery Signed For Service ot_insurance Optional UK Special Delivery ot_insuranceSD Optional International Signed For ot_insuranceROW

So after a little frustration, you wipe out all the settings defaulted to when you first edit the ot_insurance option for fixed fees like those above.

I am afraid I am lost. I am having the same problem as one of the folks who posted earlier.

I have installed this mod but there is no option for it in any of my checkout processes. When is it supposed to show up?

Also, if I am using USPS rates using webtools, how should my settings be set?

In the shipping insurance mod I currently have them set as listed here:

Shipping Insurance

Enable Insurance Module
true

Sort Order
500

Use Table Rates?
true

Alternate Insurance Type
amount

Insurance Percentage
5

Insurance Rate
$0.50

Increment Amount
$10.00

Amount Exempt From Fee
$0

Tax Class
--none--

No Insurance Fee on Virtual Products
true

No Insurance Fee on Gift Vouchers
true

No Insurance Fee on Free Shipping
true

Required Insurance Amount
$1000.00

Insurance Zone 1
--none--

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30

Thank you in advance for helping me figure this out.
K

Insurance Zone 1
--none--

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30

My first look at your settings is surely you need to set a zone here or its not able to work with anything!

Check what you have set in your zones, and if you sell overseas you need more than one zone.

By the way Ive found a glitch, 4-5 times I tried to use QUOTE and reply, and it kept saying no permission please login, did that, and I could reply but not use quote?

That is where some of my confusion lies. When I went to zones, there were absolutely none set up. I set up Washington state, which is where i live, but I have no idea how to set up all those zones.

Plus, I am awaiting an email from usps (webmaster tools) to tell me I have been moved to the production server.

So, another question is, if I am going to exclusively use the USPS production server, do I even need to set up zones?

If I do need to set up zones, is there a module that has all of the zones? a website that lists them? ?? how do I get zone information??

thanks for your help :)
K

Ok, I have been futzing around all night. I found out how to define zones. So, once that was done, I added "All Countries" in both zone 1 and zone 2. The insurance option still does not show up anywhere on checkout. what am I doing wrong?
Shipping Insurance
Enable Insurance Module
true

Sort Order
500

Use Table Rates?
true

Alternate Insurance Type
amount

Insurance Percentage
5

Insurance Rate
$0.50

Increment Amount
$100.00

Amount Exempt From Fee
$0.00

Tax Class
--none--

No Insurance Fee on Virtual Products
true

No Insurance Fee on Gift Vouchers
true

No Insurance Fee on Free Shipping
true

Required Insurance Amount
$100.00

Insurance Zone 1
All Countries

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30

Insurance Zone 2
All Countries

Zone 2 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30

As Im in the UK, US zones may be different, & cant help with UPS, but my Zones are; UK only, Europe, & ROW picking only the actual countries I want to ship to within those. Therefore I would have three zones set up, whereas you have onkly duplicated zone 2 the same as zone 1 so whats that point.

With a required (must have) insurance set at $100 anything above cannot opt out, beneath its using your 5% / $0.50 rate as youve set exempt fee as zero so ALL sales are a must for insurance, so there wont be an option, its an obligation.
If insurance is optional under $100 then is it not $100 in that
**Amount Exempt From Fee **box & not $0.00 ? as it seems to me its trying to insist all sales have insurance.

mooncavecrystals:

Ok, I have been futzing around all night. I found out how to define zones. So, once that was done, I added "All Countries" in both zone 1 and zone 2. The insurance option still does not show up anywhere on checkout. what am I doing wrong?

Shipping Insurance
Alternate Insurance Type
amount

Insurance Percentage
5

Insurance Rate
$0.50

Increment Amount
$100.00

Amount Exempt From Fee
$0.00

Required Insurance Amount
$100.00

Insurance Zone 1
All Countries

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30

Insurance Zone 2
All Countries

Zone 2 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30

Yes, I suppose I am not getting this at all. Don't understand how to set up zones properly, so will look through and see what else I can find.

thank you for your assistance,
K

mooncavecrystals:

Yes, I suppose I am not getting this at all. Don't understand how to set up zones properly, so will look through and see what else I can find.

thank you for your assistance,
KFor me I found the FAQs on setting up zones was most helpful.. Once you get your zones correctly setup, getting this module configured will be LOADS easier..