Optional Shipping Insurance Module [Support Thread]

I'm with the others. I installed the latest version on 1.3.7 and can't see it showing up on my front end. I see it in in Order Total and think I have all the settings correct but am not sure why I don't see it in checkout.

Also, pardon my ignorance, but I've read the info on making insurance mandatory but for the life of me, I can't figure out which line to replace. Can you please let me know what the line was (what the text was) before the replacement?

Thanks!

Janelle

I'm having the same problem--I've installed the module and all of the options show up on the admin side, but nothing appears on the site checkout pages--anyone have any suggestions?

Hello!
Anybody????
Is there a way for this module to detect when shipping is free and not charge insurance? it makes no sense if I'm offering free shipping but insurance is still charged.... anyone has any idea? any script that would do just that??

Thank you!

This module doesn't seem to be working with Linkpoint API. Whenever I checkout using the shipping insurance, the card is declined and we get the following error:

Result:
(
[r_csp] =>
[r_time] =>
[r_ref] =>
[r_error] => SGS-020003: Invalid XML
[r_ordernum] =>
[r_message] =>
[r_code] =>
[r_tdate] =>
[r_score] =>
[r_authresponse] =>
[r_approved] =>
[r_avs] =>
)

Has anyone else gotten this to work with Linkpoint API? It works great with PayPal and Check/Money Order, but we need it to work with the Linkpoint in order to accept credit cards.

Actually, I just found my answer! In the language file, I had edited the display and added some hidden HTML to make the text red in color. That apparently was the issue. When I removed it, everything worked fine.

motherthemother:

I tried installing version 3.10 and it works fine. v3.13 won't work for me with Zen Cart v1.3.8.

Thanks for the mod!!!

MeltDown:

I had exactly the same experience: Installed v3.13 (without table and SQL) and was able to select options normally in admin>modules>order total but no Shipping Insurance information of any kind at checkout. I removed v3.13 and replaced with version 3.10 and all is well. I, too, an running a fresh install of Zen 1.3.8a.

Thanks motherthemother for the tip!Just wanted to add my three cents to this thread.. Neither versions 3.13 or 3.15 work at all with a fresh install of Zen 1.3.8a. The checkbox to add the optional insurance does not appear in step 2 of the the checkout. I uninstalled and replaced with v 3.10. It's working perfect.. checkbox shows in step 2 as expected..

Is it possible that the issue might be related to the fact that the option in the admin settings "Offer Shipping Insurance?" is missing in versions 3.13 or 3.15..

mvstudio:

Hello!
Anybody????
Is there a way for this module to detect when shipping is free and not charge insurance? it makes no sense if I'm offering free shipping but insurance is still charged.... anyone has any idea? any script that would do just that??

Thank you!

It is supposed to remove the cost of free shipping items from the order_total and base the insurance on the remainder. Perhaps set your first table rate to 0:0.

I didn't know on my host that when I upgraded to the newest ZenCart with Fantasico that all my work would be overwritten- including the insurance option I had installed with the insurance module. So I had to install the module again, but this time I downloaded the newest one- it didn't work correctly for me. :wacko:

So I downloaded Version: 3.10 and installed and it works like a charm! Allowing buyer to tick a box if they want insurance and in the settings I have it set to USPS rates and it puts the correct amount in according to the total amount in their shopping cart.

Hope this helps other struggling with offering insurance on their shipments to customers.

http://www.tophatjewelry.com/boutique/
Cindy :clap:

numinix:

It is supposed to remove the cost of free shipping items from the order_total and base the insurance on the remainder. Perhaps set your first table rate to 0:0.

Thank you, that's what is doing right now, but I would like it to remove the insurance costs completely when shipping is free, is that possible?

Thank you in advance.

Before the process even begins you could add a check to see if shipping is free and if so...

 
$this->enabled = false;

It's a good idea so I'll add it sometime in the future.

Hi numinix, thank you for getting back at me.

Maybe I'm not putting the piece of code in the right place, but where I'm putting it is not working. The insurance is still coming up even through I have selected free shipping for orders of $200 or more. The shipping comes free in my shopping cart but the insurance still comes up.

Could you tell me where exactly I should place the piece of code??

Thank you.

I just installed this module on Zen Cart 1.3.7.1 and it appears to work but it doesnt give the option for the insurance. it automatically adds it. How do I set it so that the user has to check a checkbox to opt in for the insurance.

Shipping Insurance

Enable Insurance Module
true

Offer Shipping Insurance?
true

Sort Order
500

Use Table Rates?
false

Alternate Insurance Type
percent

Insurance Percentage
5

Insurance Rate
$0.50

Increment Amount
$100.00

Amount Exempt From Fee
$100.00

Tax Class
--none--

No Insurance Fee on Virtual Products
true

No Insurance Fee on Gift Vouchers
true

No Insurance Fee on Free Shipping
true

Required Insurance Amount
$100.00

Insurance Zone 1
--none--

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Insurance Zone 2
--none--

Zone 2 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Insurance Zone 3
--none--

Zone 3 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Insurance Zone 4
--none--

Zone 4 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

kennethbettis:

I just installed this module on Zen Cart 1.3.7.1 and it appears to work but it doesnt give the option for the insurance. it automatically adds it. How do I set it so that the user has to check a checkbox to opt in for the insurance.

Shipping Insurance

Enable Insurance Module
true

Offer Shipping Insurance?
true

Sort Order
500

Use Table Rates?
false

Alternate Insurance Type
percent

Insurance Percentage
5

Insurance Rate
$0.50

Increment Amount
$100.00

Amount Exempt From Fee
$100.00

Tax Class
--none--

No Insurance Fee on Virtual Products
true

No Insurance Fee on Gift Vouchers
true

No Insurance Fee on Free Shipping
true

Required Insurance Amount
$100.00

Insurance Zone 1
--none--

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Insurance Zone 2
--none--

Zone 2 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Insurance Zone 3
--none--

Zone 3 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Insurance Zone 4
--none--

Zone 4 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

You've set for insurance to be required for amounts over $100, therefore it is not optional.

plumloopy:

I don't need this for insurance, but by changing the label, I can use this to allow people to choose a delivery confirmation add on for $2 at checkout. All I do is set it to a flat amount of $2 per increment and make the increment a super high dollar amount so it's never more than $2.

Then I go into one of the files (english/modules/order_total/***.php) and change the jive about insurance to read "Check this for Delivery Confirmation..."

My point is people all over this board are looking for a way to charge a fee during checkout for an added service - be it gift wrapping (per product is too cumbersome for some) or what I included. There is one mod for such an add on but it didn't work for me, is unsupported and far too complicated.

Woo Hoo!

Chris
Hello Plumloopy,
Did you use this suggestion that you made? If so, do you think I could follow your suggestion of creating a Delivery Confirmation version of the .php file, in conjunction with using the mod as it was intended, so that we can:

1. charge a $0.75 Delivery Confirmation charge only for USPS Parcel Post (since it costs extra for this option), and
2. offer the option of adding shipping insurance to orders, and
3. make shipping insurance mandatory n orders over a certain amount?

Thanks in advance to Plumloopy and anyone else who can weigh in!

Denise

Great Mod, but it seems to be a bit wonky with how it is handling tax.
I am testing on a fresh install of 1.3.8a using 3.13 of this mod.
Instead of adding the tax to the tax line it adds it to it's self in the insurance line?
My tax rate is set at 9%. and Insurance is set at $5.00 and shipping is taxed.

Sub-Total: $110.00
Flat Rate (Best Way): $5.00
Shipping Insurance: $5.45
WA Sales Tax: $10.35
Total: $130.80

If I set Display Prices with Tax to true it adds the the tax to it's self twice.

Sub-Total: $110.00
Flat Rate (Best Way): $5.00
Shipping Insurance: $5.90
WA Sales Tax: $10.35
Total: $130.80

The math for the total is correct for either situation. $120.00 x .09 = $10.80 so the total $130.80 in either calculation is correct.

Thanks,
Jim

Comparing this module to the COD Fee module I see that it hasn't been scripted to display tax in the same way other order total modules do. No $order->info['tax_groups'][$tax_description] line is present so it appears to have gone rouge in the way it handles taxes.

I will look into re-scripting it to get working like the others unless someone wants to beat me to it. My PHP is just barely past....```php
echo Hello Universe;

Jim

Wow three posts in a row.
So it I discovered version 3.15 (not currently in the downloads) which addresses how the mod handles tax but with a bug. Changing the tax class to none will still charge tax, not a problem for me but still a bug.

Version 3.13 and 3.15 do not work if Use Table Rates? is set to false unless you pick a zone. This would explain why the shipping insurance isn't showing up for some users. But it did not work when I created a zone for all countries and all zones and picked it.

When using the Alternate Insurance Type set to amount it is including the shipping cost in the calculation but it does not when the Alternate Insurance Type is set to percent.

Now this one is strange, when the Alternate Insurance Type set to **amount **not only does it include the shipping amount for calculating the insurance it adds the Increment Amount one more time than it should. This also does not occur when the Alternate Insurance Type is set to percent.

One other strange bug with version 3.13, while examining the Alternate Insurance Type set to amount issue, if I setup flat shipping for $0.00 we get some very strange output as you can see here, tax is set to 9% and shipping insurance is set at $1.00 for every $10.00.

Sub-Total: $100.00
Flat Rate (Best Way): $0.00
Shipping Insurance: $10.09
WA Sales Tax: $9.00
Total: $119.90

Jim

Where can I download the older version of this Module, 3.10. I cannot find it anywhere.

Please Help

I need my insurance tax based on shipping, right now it's only basing it on the address of the person who signed up. any Ideas ast to how I can fix this?

Thanks so much for this mod! Finally got it working after installing the SQL patch - didn't realize that you really need it for this to work, whether you ship internationally or not.

I hope this hasn't been answered and I'm just missing it, but my client ships both UPS and USPS and they both have different table rates. Is there anything in the mod that allows for this? We are requiring insurance. The rates are not so different but USPS allows for insurance at $1, I believe and UPS includes insurance up to $100 and then starts adding. So, if someone chooses UPS, the way we have it set up now, they'll get charged either $1.70 or $2.15 too much (USPS ins. rates for $50 and $100).

The client is doing offline processing so it's not that huge of a deal but I think there will be some confused customers.

Has anyone else run into this? Is there any solution?

Thanks,

Janelle