Optional Shipping Insurance Module [Support Thread]

I think that may have been there as a bug, or rather typo in the default value for the table. It should be fixed in the latest version or in my unreleased version at least :p

Hi folks,

I'm trying to get shipping insurance to work on one of my sites, and I'm seeing no change in the totals. I had the earlier 2b version installed (apparently not working either, unbeknownst to me), just upgraded to 3.13 and still no go. I'm running Zen 1.3.7 on this store.

In a post a short while ago someone listed their settings as:

Shipping Insurance
Enable Insurance Module
true

Offer Shipping Insurance?
true

Sort Order
500

etc..

My settings show:

Shipping Insurance

Enable Insurance Module
true

Sort Order
500

(ie there's no "Offer Shipping Insurance?" line). I'm guessing that may be part of the problem.

I'm also seeing no matches on a search of the db for "insurance" or "insur" other than what appears to be some built in FedEx insurance stuff.

Thanks

Did you remove and install the module after upgrading the files?

numinix:

Did you remove and install the module after upgrading the files?

Yes. Several times.

I installed this, everything in admin looks like everyone's examples here. It's not showing in my step 2. I removed it and the files, reinstalled it, still nothing. Any ideas?

I tried installing version 3.10 and it works fine. v3.13 won't work for me with Zen Cart v1.3.8.

Thanks for the mod!!!

motherthemother:

I tried installing version 3.10 and it works fine. v3.13 won't work for me with Zen Cart v1.3.8.

Thanks for the mod!!!

I had exactly the same experience: Installed v3.13 (without table and SQL) and was able to select options normally in admin>modules>order total but no Shipping Insurance information of any kind at checkout. I removed v3.13 and replaced with version 3.10 and all is well. I, too, an running a fresh install of Zen 1.3.8a.

Thanks motherthemother for the tip!

Oops. Forgot to post a followup.

I too downgraded to 3.10 and it's working properly.

Hi, I have this module installed and it works wonderfully, thank you!
But I have one question, I offer free s&h in the US for orders of $300+ and I would like for the insurance to be free as well, I don't want to charge for insurance and not charge for shipping, is there a way to modify the code to achieve this??

Thank you.

billc108:

Oops. Forgot to post a followup.

I too downgraded to 3.10 and it's working properly.

Downgrading shouldn't matter. If you do not have the international_zones.sql installed, setting a zone to "none" will cause that table to be deactivated. This is why the a zone that includes ALL ZONES has been included with the package. A new version is being released now with other bug fixes.

Thank you, I upgraded to v3.15 and is working with the int'l zone. Only thing is that the insurance rates are not matching USPS rates when I add different totals to the cart. The more the total is, the less the correct insurance amount matches what it should be. Thoughts?

motherthemother:

Thank you, I upgraded to v3.15 and is working with the int'l zone. Only thing is that the insurance rates are not matching USPS rates when I add different totals to the cart. The more the total is, the less the correct insurance amount matches what it should be. Thoughts?

Did you turn on table rates?:

Use Table Rates?
true

Hi, these are my settings:

Shipping Insurance

Enable Insurance Module
true

Sort Order
210

Use Table Rates?
true

Alternate Insurance Type
amount

Insurance Percentage

Insurance Rate
$0.00

Increment Amount
$0.00

Amount Exempt From Fee
$0.00

Tax Class
--none--

No Insurance Fee on Virtual Products
true

No Insurance Fee on Gift Vouchers
true

No Insurance Fee on Free Shipping
true

Required Insurance Amount
$500.00

Insurance Zone 1
International

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Insurance Zone 2
International

Zone 2 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

This bug was already reported:

50:1.65,100:2.05,200:2.45,300:4.60,:400:5.50,500:6.40,600:7.30

Change to:

50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30

Because the script couldn't return a table rate, it was using your ALTERNATE INSURANCE TYPE.

The USPS has increased charges for insurance and we all need to update our table with these new insurance rates in the United States zone....

50:1.70,100:2.15,200:2.60,300:4.60,400:5.55,500:6.50,600:7.45

Mark

mewell:

The USPS has increased charges for insurance and we all need to update our table with these new insurance rates in the United States zone....

50:1.70,100:2.15,200:2.60,300:4.60,400:5.55,500:6.50,600:7.45

Mark

Great thank you.

numinix - thanks for your help. I remember seeing that in the thread while skimming now. Plus I'm an idiot, I think I was looking at the tax line in my cart... doh!

I'm fixed up. :clap:

Hi -

I've downloaded the optional shipping insurance module and installed it, but I don't see it showing up on my page where it said it should (or anywhere else for that matter!) I have a new install of ZC - v1.3.8a - and have installed only my CC gateway (Securepay), and USPS shipping (webtools) besides this module, and would like to know if someone can take a look at my settings and see what I have done wrong (I've watched for "bugs" in the codes etc. ie: and extra : or , where they shouldn't be and have not found any as yet).

Here's what my settings are:
Shipping Insurance

Enable Insurance Module
true

Sort Order
210

Use Table Rates?
true

Alternate Insurance Type
amount

Insurance Percentage
0

Insurance Rate
$0.00

Increment Amount
$0.00

Amount Exempt From Fee
$0.00

Tax Class
--none--

No Insurance Fee on Virtual Products
true

No Insurance Fee on Gift Vouchers
true

No Insurance Fee on Free Shipping
true

Required Insurance Amount
$2,500.00

Insurance Zone 1
All

Zone 1 Insurance Table
50:1.70,100:2.15,200:2.60,300:4.60,400:5.55,500:6.50,600:7.45

If you need to know what my USPS settings are - here they are:

Enable USPS Shipping
True

Enter the USPS Web Tools User ID
**********(I have an ID - just **'d it out here)

Which server to use
production

Handling Fee
0

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
0

All Packages are Machinable
True

USPS Options
Display weight, Display transit time

Domestic Shipping Methods
PRIORITY

International Shipping Methods
Priority Mail International, Priority Mail Int Flat Rate Box, First-Class Mail Int

Debug Mode
Email

I don't know what I have set wrong - other than I realize I don't want to have "all zones" or "all countries" set with the same amount of insurance - as they differ. I was trying anything to get it to show up - so I just left it that way for now. I don't know the use of zones - as I ship virtually everywhere - so I don't really have a need for zones - OR DO I? I guess I may not understand what is meant by zones in this case.

Please explain it if you can - so I can fix this! Thanks,
Sara:frusty:

This is in my admin under Modules> Order Total. Thoughts?

Warning: constant(): Couldn't find constant MODULE_ORDER_TOTAL_INSURANCE_ZONE_3 in /includes/modules/order_total/ot_insurance.php on line 43

This is my line 43:

if ((int)constant('MODULE_ORDER_TOTAL_INSURANCE_ZONE_' . $i) > 0) {

motherthemother:

This is in my admin under Modules> Order Total. Thoughts?

Warning: constant(): Couldn't find constant MODULE_ORDER_TOTAL_INSURANCE_ZONE_3 in /includes/modules/order_total/ot_insurance.php on line 43

This is my line 43:

if ((int)constant('MODULE_ORDER_TOTAL_INSURANCE_ZONE_' . $i) > 0) {

When I disable the insurance module it goes away. Seems something with the zoning settings. When I use the old values or new values, it gives me the error :(

I have just downloaded and installed this module but it doesn't seem to be working at all. During checkout, I cannot see an option for selecting the Shipping Insurance. I am using zencart 1.3.8a and I would like to get the percentage based insurance calculation. I am using the following settings for the Shipping Insurance:

Enable Insurance Module
true

Sort Order
500

Use Table Rates?
false

Alternate Insurance Type
percent

Insurance Percentage
6

Insurance Rate
$0.00

Increment Amount
$0.00

Amount Exempt From Fee
$100.00

Tax Class
--none--

No Insurance Fee on Virtual Products
true

No Insurance Fee on Gift Vouchers
true

No Insurance Fee on Free Shipping
true

Required Insurance Amount
$0.00

Insurance Zone 1
--none--

Zone 1 Insurance Table
50:1.65,100:2.05,200:2.45,300:4.60,400:5.50,500:6.40,600:7.30