New Zenner
- Join Date:
- Jun 2007
- Posts:
- 12
- Plugin Contributions:
- 0
Template Monster: Public Service Announcement
I'm in agreement with jettrue. I feel like the onus is on TM to improve their templates and insure they work in total harmony with Zen Cart, with the feedback of this gifted community-- not the other way around.
Template Monster customer service asked me for a full list of modifications I made to force a level of functionality into the template I unfortunately paid for. They said they were asking in order to provide me with customer service, because they want to make sure I am satisfied. Huh? I do not think this is customer service, this is selling me a broken product, then asking for it back once repaired so it can be sold again.
Even more alarming at their interest in my modifications-- I'm a total novice and don't even have confidence enough in my changes to the TM template to keep using it. I'm dumping it and going back to basics.